Project Manager/Coordinator/Administrator and Business Analyst with 15+ years of experience in overseeing technology and business-driven projects, i.e., supply chain, travel & expense, business intelligence, finance, marketing, sales, retail, procurement. ->Delivered on-time, on-budget financial savings and process improvement projects.->Developed and Managed Integrated Project Management Plans aligned with the business case.->Coordinated Requirements Gathering, Testing, Training, Cutover/Deployment and Post-Implementation support.->Controlled Issues, Risks and Change Requests. Performed Root Cause Analysis as needed.->Executed projects using waterfall, iterative and agile models under PMO governance.-> Managed culturally diverse cross-functional teams. Collaborated with different levels of stakeholders in a matrix environment from multiple geographies (North America, UK, India, Costa Rica), i.e., Executive Steering Committee, Sponsors, SMEs, Business Leads, IT resources, vendors. ->Documented project deliverables and managed documentations.Continues to enhance skills through volunteering on initiatives by and attending workshops through the PMI Lakeshore Chapter.Tools: ->PPM (Project Portfolio Management), SharePoint, and WebEx for collaboration.->MS Project, Word, PowerPoint, Excel, Visio for documentation.->Help Desk/Ticketing Management: JIRA, Peregrine, Remedy
Listed skills include Cross Functional Team Leadership, Process Improvement, User Documentation, Technical Documentation, and 40 others.
