Rosana Ranieri Bortoleto
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Rosana Ranieri Bortoleto Email & Phone Number

Experienced IT Leader | Service,Project & Team Management | Global Expertise at GRUPO NC
Location: Greater Campinas, Brazil, Brazil 8 work roles 1 school
1 work email found @yahoo.com.br LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@yahoo.com.br
LinkedIn Profile matched
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Current company
GRUPO NC
Role
Experienced IT Leader | Service,Project & Team Management | Global Expertise
Location
Greater Campinas, Brazil, Brazil
Company size
430 employees

Who is Rosana Ranieri Bortoleto? Overview

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Quick answer

Rosana Ranieri Bortoleto is listed as Experienced IT Leader | Service,Project & Team Management | Global Expertise at GRUPO NC, a company with 430 employees, based in Greater Campinas, Brazil, Brazil. AeroLeads shows a work email signal at yahoo.com.br and a matched LinkedIn profile for Rosana Ranieri Bortoleto.

Rosana Ranieri Bortoleto previously worked as IT Service Delivery Manager at Grupo Nc and Senior Project Manager at Kyndryl. Rosana Ranieri Bortoleto holds Business Administration - Foreign Trade, Business Administration And Management, General from Universidade Metodista De São Paulo.

Company email context

Email format at GRUPO NC

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*@yahoo.com.br
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AeroLeads found 1 current-domain work email signal for Rosana Ranieri Bortoleto. Compare company email patterns before reaching out.

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Profile bio

About Rosana Ranieri Bortoleto

With over 20 years of experience, I work on optimizing IT operations, focusing on the effectiveness of service delivery. Tasked with team leadership, I implement efficient processes and ensure customer satisfaction, bringing expertise in contract management and problem resolution to contribute to organizational operational success. Certified in ITIL and SCRUM, I strategically apply these methodologies, along with Agile principles, to streamline operations, empower the team, and maintain quality standards.I have a proven track record in cost reduction, process simplification, establishment of server environments, resolution of critical vulnerabilities, and leadership in educational initiatives. I excel in building strategic partnerships, achieving SLA targets, and efficiently managing multiple large-scale projects, even in the face of unexpected team changes. After seven years living and working abroad, I bring a multicultural perspective to collaboration, aiming to consistently deliver results.I am expanding my network through this platform and the email rvranieri@yahoo.com.br, eager to share my experience and collaborate within your network. Starting from March 2024, I will be available for professional opportunities in Brazil. I look forward to connecting with inspiring professionals and exploring new collaboration possibilities.

Listed skills include Service Delivery, Itil, Sla, Process Improvement, and 30 others.

Current workplace

Rosana Ranieri Bortoleto's current company

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GRUPO NC
Grupo Nc
Experienced IT Leader | Service,Project & Team Management | Global Expertise
hortolandia, sao paulo, brazil
Website
gruponc.net.br
Employees
430
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Company profile
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8 roles

Rosana Ranieri Bortoleto work experience

A career timeline built from the work history available for this profile.

It Service Delivery Manager

Current
Grupo Nc

Hortolândia, São Paulo, Brazil

Mar 2024 - Present

Senior Project Manager

Kyndryl

Czechia

Liderando e motivando a equipe do projeto, promovendo uma comunicação eficaz e resolvendo conflitos à medida que surgem. Monitoro diligentemente o progresso do projeto, identificando possíveis riscos e implementando estratégias de mitigação de forma proativa para manter o projeto no caminho certo. Gerencio orçamentos, garantindo uma utilização ótima dos.

Jul 2023 - Jan 2024

Iteration Manager, Team Leader

Kyndryl

Brno - Město, South Moravia, Czechia

  • Kyndryl (anteriormente IBM) oferece a clientes corporativos um conjunto abrangente de Serviços de Tecnologia, focado em soluções de nuvem híbrida, resiliência empresarial e serviços de rede.
  • Gerenciamento de Projetos e Equipe (10 técnicos), fornecendo serviços complexos de infraestrutura de TI/automação para diversos clientes B2B em ambiente internacional.
  • Implementação das metodologias ITIL e Agile (Scrum) nas operações da equipe, com orientação e treinamento aos colaboradores.
  • Gerenciamento de projetos importantes para toda a unidade/torre.
Sep 2021 - Jul 2023

Iteration Manager, Team Leader

Ibm

Brno, South Moravia, Czechia

Da mesma forma que na Kyndryl.

Feb 2018 - Sep 2021

Service Coordinator, Technical Teams

Ibm Client Innovation Centre -Central Europe

Brno, South Moravia, Czechia

  • Ponto focal para todos os tipos de solicitações de serviço por parte dos clientes.
  • Coordenava o grupo de suporte técnico de TI para garantir a máxima utilização dos recursos faturáveis, direcionando os chamados recebidos e existentes para o grupo de serviço apropriado.
  • Acompanhava os chamados de serviço em aberto para garantir que a equipe estivesse cumprindo os SLAs (Acordos de Nível de Serviço) estabelecidos com os clientes.
Apr 2017 - Feb 2018

Delivery Project Executive

Ibm

Hortolandia

  • Liderei operações, ambientes críticos e satisfação do cliente.
  • Desenvolvi planos estratégicos de longo prazo para alcançar objetivos-chave.
  • Gerenciei operações financeiras, receitas e custos, contratos e negociações com fornecedores.
Feb 2016 - Nov 2016

Service Delivery & Availability Manager, Functional Manager

Ibm
  • Gerenciei relacionamentos sólidos e positivos com os clientes.
  • Identifiquei as necessidades dos clientes e supervisionei o alto desempenho na entrega de serviços dentro do contexto empresarial.
  • Gerenciei a Estratégia de Serviço: Incidentes, Mudanças, Problemas, Crises, SLA, Disponibilidade e Risco. Forneci relatórios precisos e regulares de Métricas/KPIs para a alta administração.
Nov 2009 - Feb 2016

Service Delivery Manager, Process Auditing

Hp
Feb 2001 - Oct 2009
Team & coworkers

Colleagues at GRUPO NC

Other employees you can reach at gruponc.net.br. View company contacts for 430 employees →

NC Natália Cirino Belini Natália Cirino Belini Colleague at Grupo NcHortolândia, São Paulo, Brazil, Brazil View → VH Vitor Hugo Gonçalves Vitor Hugo Gonçalves Colleague at Grupo NcMogi Mirim, São Paulo, Brazil, Brazil View → MC Mariele Campanha Mariele Campanha Colleague at Grupo NcCampinas, São Paulo, Brazil, Brazil View → PM Patricia Manera Patricia Manera Colleague at Grupo NcCampinas, São Paulo, Brazil, Brazil View → SI Simone Iorgatchof Simone Iorgatchof Colleague at Grupo NcMonte Mor, São Paulo, Brazil, Brazil View → LA Luiz Alvarenga Luiz Alvarenga Colleague at Grupo NcMogi Mirim, São Paulo, Brazil, Brazil View → FM Fernanda Medeiros Fernanda Medeiros Colleague at Grupo NcHortolândia, São Paulo, Brazil, Brazil View → KP Kaue Pazini Kaue Pazini Colleague at Grupo NcSão Paulo, São Paulo, Brazil, Brazil View → NT Natalia Tibana Natalia Tibana Colleague at Grupo NcHortolândia, São Paulo, Brazil, Brazil View → FR Flavio Rocha Flavio Rocha Colleague at Grupo NcCampinas, São Paulo, Brazil, Brazil View →
1 education record

Rosana Ranieri Bortoleto education

FAQ

Frequently asked questions about Rosana Ranieri Bortoleto

Quick answers generated from the profile data available on this page.

What company does Rosana Ranieri Bortoleto work for?

Rosana Ranieri Bortoleto works for GRUPO NC.

What is Rosana Ranieri Bortoleto's role at GRUPO NC?

Rosana Ranieri Bortoleto is listed as Experienced IT Leader | Service,Project & Team Management | Global Expertise at GRUPO NC.

What is Rosana Ranieri Bortoleto's email address?

AeroLeads has found 1 work email signal at @yahoo.com.br for Rosana Ranieri Bortoleto at GRUPO NC.

Where is Rosana Ranieri Bortoleto based?

Rosana Ranieri Bortoleto is based in Greater Campinas, Brazil, Brazil while working with GRUPO NC.

What companies has Rosana Ranieri Bortoleto worked for?

Rosana Ranieri Bortoleto has worked for Grupo Nc, Kyndryl, Ibm, Ibm Client Innovation Centre -Central Europe, and Hp.

Who are Rosana Ranieri Bortoleto's colleagues at GRUPO NC?

Rosana Ranieri Bortoleto's colleagues at GRUPO NC include Natália Cirino Belini, Vitor Hugo Gonçalves, Mariele Campanha, Patricia Manera, and Simone Iorgatchof.

How can I contact Rosana Ranieri Bortoleto?

You can use AeroLeads to view verified contact signals for Rosana Ranieri Bortoleto at GRUPO NC, including work email, phone, and LinkedIn data when available.

What schools did Rosana Ranieri Bortoleto attend?

Rosana Ranieri Bortoleto holds Business Administration - Foreign Trade, Business Administration And Management, General from Universidade Metodista De São Paulo.

What skills is Rosana Ranieri Bortoleto known for?

Rosana Ranieri Bortoleto is listed with skills including Service Delivery, Itil, Sla, Process Improvement, It Service Management, It Management, Incident Management, and It Outsourcing.

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