Rosanna C. Email & Phone Number

New York, Ny, Us

New York, Ny, Us

United States

United States

New York, New York

Thailand

- Adapted to a new culture while living in Thailand to teach English as a Second Language to over 400 students - Demonstrated cross-cultural understanding and communication skills by planning, developing & executing lesson plans to kindergarten, 4th & 6th grade students - Displayed strong public speaking skills while presenting lesson plans to a classroom of thirty students - Analyzed students’ knowledge in English vocabulary and grammar to close knowledge gaps and help students achieve a higher performance

Greater New York City Area

- Managed up to 15 campaigns quarterly, client relationships with $10MM+ revenue accounts, and supported sales representatives with sales cycle. - Contributed to the development of the Diversity and Inclusion team supporting and organizing diversity-related events.- Delivered exceptional customer service building loyalty and achieving a 70% increase in long-term clients.- Led client-facing presentations, calls, and product demos to build trust and secure customer loyalty.- Provided engaged leadership and support to 2 Associate Account Managers developing their skill sets to improve performance resulting in both employees being promoted to Account Managers.- Monitored performance with reporting and results analysis ensuring inquiries and opportunities were addressed quickly.- Shared ideas to facilitate process improvements focused on billing and vendor relationships to improve productivity.

Greater New York City Area

- Managed and ensure ongoing campaign performance by analyzing results and recommending optimizations relevant to the clients’ campaign marketing objectives, improving campaign performance- Developed and own bi-monthly/monthly client presentations of current and final campaign results- Participated in development and management of effective integrated media plans across all mediums (Digital, Print, OOH, TV & Radio) with managers and integrated planning teams- Maintained strong communication with external partnerships and internal operations team to guarantee successful campaign launches

Greater New York City Area

Greater New York City Area

• Coordinated T-Mobile’s account with Account Managers by ensuring the program is running smoothly• Created and prepared weekly campaign presentations for clients• Assisted sales team in all facets of sales organization including updating and maintaining CRM system• Arranged travel plans for the account management team• Performed administrative and office support activities for CEO and VP

• Worked with sales and marketing team to develop client relationships and increase sales• Worked with art department and production team to ensure product quality and on-time delivery• Communicated directly with clients and overseas manufacturers • Prepared client quotes• Prepared marketing materials and product presentations• Updated website weekly with current products and pricing• Entered invoices and purchase orders through QuickBooks• Prepared and packaged sample orders to be shipped through UPS and Fedex

• Assisted Product Managers by subscribing clients to our subscriptions and publications• Coordinated express delivery services and handled all incoming and outgoing mail • Helped prepare for domestic and international shows and exhibitions by arranging travel itineraries and purchasing supplies • Maintained and purchased office supplies inventory

• Used Microsoft PowerPoint, Excel and Publisher to help create and develop presentations and sales and marketing materials • Organized and updated contracts between company and vendors • Helped with general office administration by scheduling appointments with potential clients, assisting with shipping and mailing, and receiving visitors and answering phones• Performed on-line and off-line market research

Bachelor, Marketing/Advertising

Bachelor Of Business Administration - Bba, Marketing/Advertising