Rosanna (Rose) Doyle, Mba Email & Phone Number

Charleston, South Carolina, United States

Support the Executive leadership team to help maintain focus on achieving business results that align with the strategic mission and objectives. Stay informed of current strategies, in order to be able to make valuable contributions and properly manage strategic project work. Responsible for oversight of assigned projects, which include: coordinating with key stakeholders, translating business strategies and initiatives into tactical execution plans that help build consensus among diverse sets of stakeholders, coordinating cross-functional projects from outline to implementation, and ensuring projects are managed to completion on time, in scope and under budget.Lead company strategic projects to achieve key business objectives, through successful collaboration with company leadership, Nadeau HQ, retail store teams, and vendor partners to identify opportunities to improve operational excellence by sharing best practices, leading cross-functional teams in establishing target dates for deliverables, and driving strategic business improvements through effective cross-functional partnerships and the proper utilization of proven project methodologies.

Charleston, South Carolina Area

Sales Representative, City Market & Le Creuset | Seasonal Retail Manager, Go Retail Group, Holidays 2018Leverage entrepreneur, sales, marketing, and communication skills selling in fast-paced historic market and retail store to locals and tourists. Build relationships with diverse customers, handle questions/objections, and sell merchandise. Stood up seasonal retail store during holiday season and managed all startup and breakdown activities; hired and managed 4 employees, set up merchandise, handled payroll, and worked with corporate on promotions. • Achieved sales goals by positively interacting with customers, training employees in customer service and sales, showing enthusiasm, and engaging in conversation to build rapport, answer questions, and close sales.• Increased sales by implementing donation program benefiting children in the US Marines holiday gift drive.

Greenville, South Carolina Area

Advanced revenue and growth goals with innovative marketing strategies, effective management of operations, and promoting cutting-edge programs/courses. Reported to US Managing Partner and interacted with customers from US, Canada, Europe, Asia, and the Middle East. Coordinated, organized, and assisted with training events for executives and professionals. Reduced costs negotiating venue fees, managed concurrent projects, maintained schedules, wrote content/articles to market events, handled logistics of course curriculum, and planned, attended, and oversaw events.• Took ownership and expanded educational course offerings breaking revenue and attendee records.  2016: Marketed boot-camp training and increased fall revenue 67% over spring session.  2017: Requested by Canadian franchise-owner to market first boot camp–exceeded revenue goals.  2018: Tripled FY2017 course revenue in first 2 months of FY2018; implemented new courses–sold out in NYC.Marketing and Office Operations Manager — DesignThinkers Group | Continued• Increased email subscribers 12% with consistent open rate of 40%+ with effective marketing strategies.• Generated increase of 39% with social media followers; planned, developed, and wrote content to engage with target markets on social media platforms: Facebook, Twitter, and LinkedIn.• Uncovered $8K in past-due sales by organizing and migrating accounts into QuickBooks, reviewing accounts for discrepancies, and uncovering latent invoices for consulting services; decreased aging receivables.• Reduced redundant expenditures and improved operations establishing monthly/quarterly financial statements. • Organized, marketed, and handled administrative program duties offering new courses in 2018: 2-day fundamentals course/NYC; 2-day customer journey mapping course/Greenville; 5-day boot camp/Miami.• Facilitated webinar, coordinated programs, conducted training and supported events with 20-30+ people.

Charleston, South Carolina Area

Seized opportunity to work in entrepreneurship center supporting students across all disciplines and managing multiple projects while earning MBA in award-winning, one-year program. Conducted research, developed plan, and implemented business tasks and marketing to increase students' application for Incubator Program.• Exceeded new program applicant target goal 20% for incubator program and achieved 80% higher attendance rate at Celebrating Women Entrepreneurs' Summit; marketed, spoke to groups, and promoted by networking.

Charleston, South Carolina Area

Managed revolving caseload to determine eligibility and renewals of services. Worked with medical staff/physicians, Quality Assurance team, Social Security Administration, and Fraud Unit. Prioritized in fast-paced environment, interviewed clients, and reviewed eligibility requirements with applicants. Researched and analyzed large amount of legal documents and data to determine eligibility, approved/denied renewals, and uncovered fraud. Determined if submitted documentation aligned with policies, prepared correspondences, participated in resolutions, and served as resource to staff on assessments. Used knowledge of laws and programs to process claims and ensure compliance.• Won awards for consistently exceeding production goals: SCVR Disability Determination Services Award; MS Special Act of Service/Atlanta Regional Pride Award, and Charleston Regional Pride Award: Rookie of the Year.• Utilized effective diagnostic criteria to process cases while using time management skills to process large amount of data and cases while providing highest level of service to applicants. • Analyzed cases, medical records, and claimants’ credibility within the framework of Social Security Disability laws, policies, and procedures; consulted processing teams, physician, and management on complex compliance cases.• Played key role in reducing state's case backlog by volunteering to manage 15% above normal caseload.

Charleston, South Carolina Area

Recruited to handle disability cases for new division due to knowledge of laws, compliance, and eligibility for SSDI; managed caseloads/appeals, reviewed large amounts of information, developed case theory on meeting SSDI, and prepared briefs for submission; returned to SCVR.

Master Of Business Administration (Mba), Marketing

Activities and Societies: Graduate Student Government Class Officer

Bachelor Of Science (B.S.), Political Science

Activities and Societies: National Honor Society in Political Science

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: National Honor Society in Psychology