Rosanna Tirrito

Rosanna Tirrito Email and Phone Number

Oracle Customer Success Leader, MBA @ Oracle
Rosanna Tirrito's Location
Norwalk, Connecticut, United States, United States
About Rosanna Tirrito

Dedicated, results-driven customer experience (CX) executive with 15 years of experience surpassing revenue and business development goals in startup and global enterprise environments. History of developing strategic relationships that fulfill customer needs, accelerate time to value, and capture account expansions. Adaptable, empathetic, and inclusive leader with proven experience scaling and leading high-performance teams to meet established KPIs and forge unbreakable bonds with customers. Praised for superior communication and negotiation skills, and ability to always move business forward. Holds MBA from Baruch College - Zicklin School of Business.

Rosanna Tirrito's Current Company Details
Oracle

Oracle

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Oracle Customer Success Leader, MBA
Rosanna Tirrito Work Experience Details
  • Oracle
    Senior Director, Cx Marketing Center Of Excellence
    Oracle Sep 2024 - Present
    Austin, Texas, Us
  • Oracle
    Global Director - Cx Marketing Product Strategy & Success
    Oracle Jan 2021 - Sep 2024
    Austin, Texas, Us
    Lead globally distributed Center of Excellence (COE) team of product experts in driving strategic accountinitiatives and expansions for CX Marketing customers. Deliver both high-touch and at-scale post-launch engagements that deepen customer relationships, evangelize product value and improve marketing maturity for high-value accounts.
  • Oracle
    Director, Client Success
    Oracle Jan 2020 - Jan 2021
    Austin, Texas, Us
    CrowdTwist acquired by Oracle.
  • Sertify
    Advisor - Customer Success
    Sertify Sep 2023 - Present
    With recent social movements focused on diversity and Covid decimating small businesses, Sertify reimagines how companies discover, connect and spend with small and diverse-owned businesses.
  • Chief
    Founding Member
    Chief Jan 2019 - Jan 2021
    New York, Ny, Us
  • Crowdtwist, Inc.
    Svp, Client Success
    Crowdtwist, Inc. Apr 2018 - Jan 2020
    New York, New York, Us
    Accountable for driving customer success by increasing renewal rates and expanding revenue through professional services and platform enhancements.
  • Crowdtwist, Inc.
    Vp, Client Success
    Crowdtwist, Inc. Jun 2016 - Apr 2018
    New York, New York, Us
    Rejoined company to lead growing Client Success organization and continue management of over 50 customers
  • Gen.Video
    Senior Director, Client Success
    Gen.Video Jun 2015 - May 2016
    Weston, Massachusetts, Us
    gen.video is the world's premium marketplace connecting brands and influencers with the purpose of creating content to drive commerce and social proof.Directed account management team to ensure comprehensive client satisfaction while overseeing renewals and upsells across various brands within Procter & Gamble, Kimberly-Clark, Nestlé, GSK & Johnson & Johnson.
  • Crowdtwist, Inc.
    Senior Director, Client Success
    Crowdtwist, Inc. Jun 2014 - Jun 2015
    New York, New York, Us
    Hired and scaled Client Success team of account managers, strategists, and solution architects driving implementation, support, and account expansion.
  • Crowdtwist, Inc.
    Director, Client Success
    Crowdtwist, Inc. Nov 2010 - Jun 2015
    New York, New York, Us
    First employee hired to generate strategic growth for startup SaaS offering multichannel loyalty and rewards platform — building operational vision, structure, onboarding processes, and deliverables for new Client Success team.
  • Clear Channel Radio Digital
    Manager, Content + Programming
    Clear Channel Radio Digital Jun 2007 - Oct 2010
    London, England, Gb
    Responsible for pitching, negotiating and managing programming of national music and entertainment content featured on-demand across 850+ Clear Channel radio stations and the iheartradio mobile app.
  • M2M Construction
    Publicity + Marketing
    M2M Construction Feb 2007 - Oct 2007
    Supported founders in establishing new business venture specializing in entertainment marketing and public relations efforts. Clients included: Justin Timberlake, Timbaland, The Jonas Brothers
  • Jive Records
    Publicity
    Jive Records Jun 2005 - Feb 2007
    New York, Ny, Us
    Supported the public relations team in promoting label's artists through coordinating press materials, organizing events, and facilitating media relations. Clients included: Justin Timberlake, Britney Spears, P!nk, Backstreet Boys

Rosanna Tirrito Skills

Digital Marketing Social Networking Social Media Digital Media Entertainment Marketing Press Releases Publicity Event Planning Crm Online Marketing Public Relations Start Ups Analytics Television Video Sales Saas Music Industry Film Editing Radio Music Customer Relationship Management

Rosanna Tirrito Education Details

  • Zicklin School Of Business
    Zicklin School Of Business
    Master Of Business Administration - Mba
  • Northeastern University
    Northeastern University
    Business Administration

Frequently Asked Questions about Rosanna Tirrito

What company does Rosanna Tirrito work for?

Rosanna Tirrito works for Oracle

What is Rosanna Tirrito's role at the current company?

Rosanna Tirrito's current role is Oracle Customer Success Leader, MBA.

What is Rosanna Tirrito's email address?

Rosanna Tirrito's email address is ro****@****cle.com

What is Rosanna Tirrito's direct phone number?

Rosanna Tirrito's direct phone number is +191788*****

What schools did Rosanna Tirrito attend?

Rosanna Tirrito attended Zicklin School Of Business, Northeastern University.

What skills is Rosanna Tirrito known for?

Rosanna Tirrito has skills like Digital Marketing, Social Networking, Social Media, Digital Media, Entertainment, Marketing, Press Releases, Publicity, Event Planning, Crm, Online Marketing, Public Relations.

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