Rosa T. Email & Phone Number

Aurora, CO, US

Colorado, United States

• Designed floor plans, elevations, 3D perspective views, and material boardsfor review and presentation.
• Determined personalized needs, tastes and design preferences throughthorough client consultations.
• Developed space planning concepts, color palette selections, and textilepresentations.
• Illustrated visual concepts during client presentations through detailed plansand sketches.
• Developed key client relationships by providing design solutions that metneeds and budgets without compromising quality or design intent.

Englewood, Colorado, United States

• Collaborated with operations team to provide excellent customer service andfoster positive work environment.
• Performed administrative duties and prepared operational procedures toassist operations support manager.
• Created and maintained well-organized electronic and hard copy files tosupport business processes.
• Coordinated with vendors, customers and internal departments tounderstand, monitor and communicate changes to workflows.
• Developed and updated tracking spreadsheets for process monitoring andreporting.
• Collected, arranged, and input information into database system.

Lone Tree, Colorado, United States

• Developed key client relationships by providing design solutions that metneeds and budgets without compromising quality or design intent.
• Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
• Participated in furniture selection and documentation of specifications.
• Consulted with clients to determine architectural preference to meet overalldesign goals.

United States

• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Executed billing tasks and recorded information in company databases.
• Managed invoicing and payment processing operations.
• Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
• Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
• Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.

Englewood, CO

• Participated in meetings and associated events to help define and achieve organizational objectives.
• Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
• Generated reports detailing findings and recommendations.
• Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify resolution.
• Communicated with vendors regarding backorder availability, future inventory and special orders.
• Consulted with outside parties to resolve discrepancies and create effective solutions.