Rich Osborne Email & Phone Number

Atlanta Metropolitan Area

Atlanta Metropolitan Area

Greater Atlanta Area

Greater Atlanta Area

Greater Atlanta Area

Manage and lead the presales team responsible for supporting the sales efforts for the commercial business in the South.

Greater Atlanta Area

Manage and lead the presales teams responsible for supporting the sales efforts for HP Software throughout the Americas. The teams consist of practice managers, senior consulting resources, solution consultants and technical consultants specialized in deep product expertise across the HP ITOM and ADM portfolios.- Managed teams at the district, region and Americas levels- Created cross-training development plans to achieve 100% coverage of Solution Architects to opportunities - 100% retention of top talent- Drove positive results and YoY growth in respective areas- Developed and enabled multiple direct reports to be promoted to roles of increasing responsibility- Helped the sales team through training, documentation and outlining aspects of the products to be highlighted in sales meetings- Participated in a 6 month leadership rotation in Product Management- Facilitator in HP Software Manager Milestones management training

Manage and lead the presales teams responsible for supporting the sales efforts for HP Software throughout the Americas. The teams consist of practice managers, senior consulting resources, solution consultants and technical consultants specialized in deep product expertise across the HP ITOM and ADM portfolios.- Managed teams at the district, region and Americas levels- Created cross-training development plans to achieve 100% coverage of Solution Architects to opportunities - 100% retention of top talent- Drove positive results and YoY growth in respective areas- Developed and enabled multiple direct reports to be promoted to roles of increasing responsibility- Helped the sales team through training, documentation and outlining aspects of the products to be highlighted in sales meetings- Participated in a 6 month leadership rotation in Product Management- Facilitator in HP Software Manager Milestones management training

Hp Software

Responsible to drive the technical win during the sales process. Partner with sales team to leverage presentation and consultative sales skills for IT Service Management. Responsible for pre-sale requirements definition, solution and architecture design.

Hp Software

Responsible to drive the technical win during the sales process. Partner with sales team to leverage presentation and consultative sales skills for IT Service Management. Responsible for pre-sale requirements definition, solution and architecture design.

Technical presales role, in the Americas, working with account teams on proof of concepts or technical deep dives into our solutions to help customers, or prospects, understand the value of the solution for their business needs. Was also responsible for maintaining the demo systems used by the field Solutions Consultants.

Assess customers’ current service management processes and recommend changes in accordance with ITIL best practices and industry knowledge. Serve as technical lead on projects implementing Peregrine product solutions. Assess customers’ Peregrine product implementation and provide recommendations, road map presentations and statements of work for upgrades or enhancements.

Greater Atlanta Area

Served as project and technical lead for the development and enhancements of the Peregrine product solutions. Provided project planning and leadership to implement documented requirements.

Greater Atlanta Area

Led and mentored customers with the processes, methodology, and technical specifications for the implementation of the various Peregrine software products. Facilitate or participate in workshops and requirements sessions. Was named professional services Consultant of the Quarter for Q3 FY2001.

Accountable, on a regional level, for the tactical operations of an e-Business professional services firm. Responsible for financial management, planning, budgeting, recruiting, resource allocation, vendor management and the relationship with sales leadership.

Responsible for team performance, project plan, budget estimates, status reporting, and relationship with business client. Lead and facilitate team activity in a matrix organization.

Responsible for the relationship between assigned business unit and third party IT vendors. Monitor approved projects for on-time and on-budget status. Prepare business cases and statements of work for potential project approvals by the business unit.

Responsible for the maintenance, installation and day to day troubleshooting of the avionics systems on the F/A-18 aircraft. Provide leadership to the junior members of team. Responsible for the inspection of work quality, on aircraft, performed by other squadron members.