Rose Armstrong Email & Phone Number

United Kingdom

Birmingham, England, United Kingdom

As a Team Manager Trainee, I focused on operational excellence by analysing sales data, optimising inventory, and ensuring appropriate staffing levels to meet customer demand. By resolving operational challenges and customer conflicts, I helped streamline processes, directly improving service delivery and enhancing overall team performance. My role also involved managing cross-functional collaboration, ensuring clear and effective communication with staff and customers, translating complex insights into actionable feedback. I ensured compliance with food safety standards while maintaining data integrity in cash handling, akin to the meticulous handling of system and process data. These initiatives led to smoother daily operations, a more efficient team, and an improved customer experience.

Birmingham, England, United Kingdom

India

During my time at Tata Consultancy Services, I provided application support for PNC Bank's payroll system, managing an average of 20 incidents per week. By maintaining a 98% resolution rate within SLAs, I improved overall system performance by 15% through meticulous workflow analysis. I used SQL queries to validate and resolve errors with 98% accuracy, ensuring high data integrity. My work on streamlining data retrieval processes resulted in a 30% reduction in time spent on analysis, enhancing efficiency. The insights provided through my reports increased collaborative decision-making by 25%. I also worked closely with teams to mitigate system bottlenecks and supported the end-user experience by providing prompt technical solutions.

Kerala, India

As a Placement Cell Representative at Christ College of Engineering, I contributed to a 30% increase in successful student placements by building strong connections with industry partners and streamlining recruitment processes. I coordinated and led training sessions that prepared over 60 students in skills critical to securing job placements, including interview techniques, resume building, and aptitude training. By organizing multiple campus recruitment drives and inviting 50+ companies to participate, I ensured students had access to a diverse range of employment opportunities. Additionally, I maintained detailed records and tracked placement statistics, improving reporting accuracy by 20%, which helped identify and address skill gaps. My collaborative efforts with faculty, administration, and recruiters cultivated a more efficient and supportive placement process, ultimately enhancing our students’ employability and the college’s reputation in the job market.

India

As an AI Intern at the University of Kerala, I contributed to various machine learning projects, including face recognition and sign language recognition systems. I collected real-time data, preprocessed images, and applied advanced techniques such as Local Binary Patterns and Convolutional Neural Networks (CNNs) to achieve project goals. My work in denoising and normalising data improved the accuracy of models, and the application of cutting-edge techniques such as Principal Component Analysis (PCA) enabled me to deliver models with up to 95% prediction accuracy. The experience not only honed my technical skills but also deepened my understanding of AI's real-world applications in enhancing accessibility through technology.

Msc, Data Analytics, Pass

At Aston University, I pursued an MSc in Data Analytics, where I deepened my knowledge in data science, statistical machine learning.

Bachelor Of Technology, Computer Science, 93% (Distinction)

Activities and Societies: Hackathon Volunteer, Placement Cell Representative, Project ExhibitionsI earned my Bachelor of Technology.

Plus Two, Computer Science, 92%

Sslc, A+