Rose B Email & Phone Number

- Manage, train, evaluate, monitor, and enhance the performance of over 100 IT professionals and support over 138 intranet and internet USPS applications. Responsible for daily development, monitoring and maintenance of these applications with 24x7 availability which support over 900,000 USPS employees and millions of customers world wide.- Maintain $50M Budget supporting over 138 applications ensuring sufficient project funding. - Project leader for multiple complex applications estimating and managing budgets, deliverables, alternative technical solutions and resources for numerous projects and coordinating activities with stakeholders to meet goals and objectives. - Develop and maintain project plans. Establish controls and audit program status, conduct program reviews, and report accordingly.- Selected to manage a multi-million dollar redesign effort to establish a common infrastructure and develop enterprise solutions of the business functionality of the USPS customer facing applications.- Implemented the new Contracting Process. Managed, identified, tracked, procured and allocated over 70 new contractor resources @ $10M. Created submittal requests and coordinated and evaluated Vendor submittals and provided final recommendations to the contracting officer for award.- Train, support, evaluate and resolve performance & disciplinary issues with postal employees and contractors.- Implemented processes, procedures, and resolved issues with Load testing and Code Review enterprise software for the 4 USPS Information Technology Centers.- Completed Capacity Planning efforts for the Center resulting in no issues over the FY10 Holiday Season. - Define and incorporate Security, TSLC, SOX and Business Continuity/Disaster Recovery system requirements and standards- Guided migration and transition of numerous applications.- Evaluate and recommend Candidates for promotions and hire.

- Managed, planned, budgeted, organized, monitored, and guided technical and administrative processes and actions of multiple large complex applications to assure program fulfillment of specified requirements and objectives with emphasis on product performance and quality.- Managed releases for multiple applications. Independently identified and resolved technical issues with programmers, Middleware, Database, UNIX, Network support personnel. - Defined and incorporated TSLC, SOX and Disaster Recovery system requirements.- Interpreted requirements, identified program risks, developed technical design alternatives, estimated costs, developed risk mitigation plans and assured adherence to requirements. Communicated findings and issues to customers and management for decision.- Designed and developed documentation including.- Managed postal employees and contractors in achievement of corporate goals.- Worked with developers and the QA Load Software Contractors to identify deficiencies of this product and with the CompuWare Support Team. Coordinated efforts to resolve issues and managed the successful load tests of USPS eReg, PTS and CNS. Determined the number of servers needed to be increased to eliminate erroneous results and server crashes during load testing. Converted applications using Load Runner to the use of QA Load.- Reduced USPS Intranet application login time from 14 seconds to 1 second. - Researched, coordinated, created and completed all Change Requests, Team Tracks, and Remedy Tickets.- Managed project and issues, and assigned tasks to programmers, Analysts, and Service Providers in order to complete project milestones and resolve issues timely.- Met with customers and stakeholders to gather requirements, provide status updates, provide System Integration Testing results, conduct Customer Acceptance Testing, identify issues and to determine solution design alternatives.

- Enhanced software applications with WebSphere utilizing Java, JavaScript, HTML, and Struts. - Developed requirements management standards, guidelines and processes using CaliberRM interacting with customers.- Completed a data transfer project utilizing WebSphere MQ between an external client and an USPS database to facilitate the processing of postal insurance claims. - Coordinated load testing requirements, scheduled and acted as the technical liaison to the in-house and external load testers. Documented the testing parameters, screens, ramp up levels, load levels and flow requirements for load testing of domestic and international labels. Designed and provided the load testers with the required data files. Lead conference calls monitoring the application, web, oracle databases, and server utilizations against the various load levels.- Completed various Analyst tasks requiring the interaction with the Network Connectivity Review Board (NCRB), Corporate Data - Set up JAWS environment in the lab and completed 508 testing.Independently completed CNS deployments including receiving customer acceptance.- Completed GEM Barcode Range Testing involving end-to-end testing and roll over testing.- Performed and scheduled in-house testing. Provided estimated manpower requirements for this task. Trained other developers to aid in development of the testing documentation. Reviewed their work several times a day and provided them with answers and guidance to questions.- Coded, tested and debugged programs in the development environment.- Trained new developers.

Independent Contractor specializing in contract development and management, web technologies, network administration, business planning and marketing. - Responsible for pre and post sales customer support and services marketing for all clients from small to mid-size companies.- Evaluate customer requirements and design, install, and maintain software solutions. Prepare and present proposals. - Develop, manage, program and support client websites. Perform marketing and technical requirements analysis for customers. Develop, execute and manage contracts. Provide domain name, search engine placement, website statistics reporting and analysis and end user training services. Complete custom graphics, design, development, and maintenance of websites. - As a subcontractor for Iron-Tree Networks, Incorporated: developed corporate business plan which describes business, products and services, marketing plan and financials; develop, execute, and manage voice and data network customer proposals; provide customer on-site support, and developed and maintain the corporate website http://www.Iron-Tree.com.

Independent Contractor assigned to manage, design, and implement an ORACLE/Visual Basic-based Client/Server shipping system for WEA manufacturing facilities in Pennsylvania and California.- Analyzed and documented the current systems. - Designed implementation plan that included a phase approach for incorporating company and customer requirements, system enhancements, resources, and technical and design complexities. - Developed Logical Designs for the Relational Database.- Developed Data Flow Diagrams, Entity Relationship Diagrams, Event State Diagrams, Object Oriented GUI screens, Logical Design Dictionary, event definitions, detailed system design, software testing, and system and user documentation. - Gathered management, customer, and employee requirements and final system approval. - Briefed all levels of management on the new shipping system concepts, status, schedule, technical issues, and goals. - Introduced company to many new state of the art and user friendly design concepts.- Managed and provided technical support to the programmers, resolving all user issues.

- Designed, tested, implemented, and managed an Oracle-based Client/Server database. This database provides the status of the transition of weather observing responsibilities from the NWS to the Federal Aviation Administration at over 300 nationwide sites. Provided training and documentation to regional and headquarters personnel and directed database migration. Performed database evaluations and recommended infrastructure improvements.- Managed, designed, and tested an all-encompassing Human Resources Access database tool used to managed personnel records for spin-up and spin-down staffing activities at over 300 nationwide offices.- Researched and resolved technical issues at the Congressional and Department of Commerce levels pertaining to the National Weather Service (NWS) modernization efforts. Performed schedule, cost, and risk analyses of system upgrades valued at 50 million dollars.- Developed the National Weather Service (NWS) Intranet Requirements Document. Gathered information to determine headquarters, regional, and National Center communications, files transfer, distributed applications, security, reliability, and performance requirements. Developed 3 Intranet solutions and supporting cost estimates.- Identified and defended budget requirements to both internal and external decision-makers.- Monitored the performance of the Systems Engineering and Technical Support Services contract valued at over 5 million dollars and served as subtask manager.- Developed and monitored performance measurement systems to monitor and predictively analyze all cost, schedule, and product performance aspects of the NWS Modernization program.

- Evaluated, defined, and implemented automated data processing tools for a 50 person organization.- Researched, designed, and programmed, a missile cost estimating model (Operation and Support Cost AnalyzeR (OSCAR)). Derived over 12 statistical cost estimating relationships based on analogous and parametric relationships using both single and multi variable regression analyses to create model. - Developed a component sparing model and a RADAR Cross Section (RCS) Model and Database. - Effectively evaluated and negotiated large procurements ($50 - 100m) with senior level management representatives of private industry and government agencies. - Completed Request for Proposals outlining contactor guidance for cost reporting and performance monitoring requirements. Defined and monitored Contractor Work Breakdown Structures, Cost Performance Reports, Cost/Schedule Control Systems Criteria, Cost/Schedule Status Reports, and Contracts Funds Status Reports. - Managed, trained, and evaluated subordinates.

- Established scheduling methods and tools which optimized the product quality, reduced scrap, and increased the output from 1 million units per week to 10 million units per week.- Designed simulations to model impacts of potential process changes and to monitor and enhance the company's daily performance.- Evaluated and authorized part substitutions for electronics products production line. - Managed and reorganized a Production Control Department including defining, assigning, and training 8 employees. Established and implemented manufacturing polices and procedures.- Implemented and directed the relocation of a manufacturing product line to a new plant

- Developed and implemented cost reduction programs for labor efficiency, material, and operation improvements that resulted in total savings in excess of one million dollars per year. - Designed work station monitors and material handling fixtures to improve the efficiency of the manufacturing operations. - Conducted time, method, and capability studies to standardize the manufacturing processes, forecast component costs, identify bottlenecks, and enhance production. Implemented standards, monitored operator performance, machine efficiency and utilization, and implemented an employee incentive program to improve plant output.- Managed 4 Clean Room Quality Circles. Provided direction and support to projects by facilitating weekly team meetings and aiding in the analyses and implementation of improvements.- Incorporated Statistical Process Control (SPC) techniques into the manufacturing processes.- Developed an annual business plan that included production resource requirements (labor and material), productivity improvements, and capital equipment needs.- Designed and implemented a full spectrum manufacturing process which included developing layouts, identifying equipment, personnel, material handling, packaging, and production procedures.- Production Supervisor. Managed manufacturing operations and personnel.

Master Of Engineering, Systems Engineering

Bachelor Of Science, Industrial Engineering