Rose Dinello Email & Phone Number

Luxury trip planner with 10+ years of sales experience.Exceptional language skills (fluent in Italian, working knowledge of French).Managing the Travel Platform - Zicasso from first call to post trip follow up.Assisting operations team in Europe with hotel bookings, logistics, and concierge requests.

Toronto, Ontario, Canada

Research, plan and execute corporate incentive travel programs and conferences/eventsManaging onsite trip operations, coordinating with clients and suppliers alikeAssisted in planning and executing the 2016 “YPO Conference” (Young Presidents Organization)Building and maintaining trip budgets including post trip reconciliations

Toronto, Canada Area

Surpassing monthly targets of 110k - sold 2.2 million in sales in my first year of service.Planning luxury trip proposals for direct and agent channels with extreme attention to detail. Managing all daily trip operations, invoicing, collecting final payments and document issuance.Exceptional customer service skills with flawless ability to build and maintain client/supplier relationships.

Toronto, Canada Area

Plan and research luxury trips all over Europe, specialization in ItalyExceptional sales skills with flawless ability to build and maintain client /supplier relationships Build, engage and maintain a portfolio of high net worth clienteleWork with appropriate partners and local suppliers

Piemonte Area, Italy

Planned all internal & external events (Catering coordination for conferences and weddings) Liaised with the front office for room block management, kitchen staff and housekeeping Conducted tours for VIP guests, prepared Marketing kits for media & conferences

Responsible for complete trip development for all Italy based hiking & biking tripsNew destinations, hotel selection, bike/hike routes and special events Managing budget control

Repeatedly held top sales performer by increasing department sales 50% in my first yearSuccessfully increased traveler base while cultivating and maintaining excellent client and travel agent relations

Complete trip development for new golf & ski destinations Negotiating new hotels for trip itineraries, selecting new golf courses and additional tours Outstanding supplier and client relations with exceptional negotiating skills

Trained in extensive safety, emergency and medical procedures Able to withstand extreme pressure with great patience and grace Impeccable client care