Rose Do Email & Phone Number

Work Experience• Provides supervision and development opportunities for Support Managers, Customer Service Managers, Department Managers, and Sales Associates• Evaluate and diagnose the Profit and Loss statements and created action plans to drive $78MM sales and profits• Performed annual evaluations to address performance issues and achievements

Summary of Qualifications• Over 21 years experience in retail and pharmacy industry• Over 14 years experience as Ast. Store Manager overseeing store and pharmacy operations• Experienced in marketplace needs and strategies for meeting sales goals• Successful track record of controlling store expenses to maximize profitability and effective skills in payroll planning and scheduling• Excellent problem solving and communication skills, detail-oriented, strong leadership, and provide great customer service• Top store in District for Cosmetic/Beauty sales from 2010 to 2017• Top 5 stores in District for sales from 2010 to 2017Work ExperienceWalgreens Torrance, CA Asst. Store Manager 8/2003-9/2017• Managed store operations to drive $2MM in sales last year and ensure proper merchandise presentation year round• Provided close relationships with reoccurring customers, local doctors, and clinics to gain 9.8% in prescription volume from previous year• Trained over15 leadership team members to become Store Managers, Assistant Managers, and Pharmacy Managers• Hired and trained over 100 employees to ensure exceptional performance and excellent customer service• Managed over $850K in retail and pharmacy inventory monthly• Conducted and analyzed monthly Profit and Loss Statements resulting in a loss decrease from 6.9% to 3.5% YTD• Provided monthly store goals for employees to increase minimum of 4.2% of total sales from prior year • Performed annual leadership and pharmacy staff evaluations to address performance issues and achievements• Maintain yearly California Pharmacy Technician and Pharmacy Technician Certification Board licenses

Bachelor Of Science - Bs, Business Administration And Management, General

Pharmacy Technician Certifiate, Pharmacy

Associate Of Arts - Aa, General Education