Providing leadership for our people and identify key strategic opportunities to retain and expand the current client base and a commitment to drive the success of the business. To drive the development of the commercial client service offerings and to support a team to deliver at their full potential.

Isobar Australia is an award winning creative agency with digital at the heart. Owned by Dentus Aegis Network (DAN) – Isobar is one of the 4 super brands within the network.We are part of a global Isobar digital network which has 3000+ employees. Isobar Australia is one of the top digital agencies in the country with a 300+ strong talent base. 200 are based in the Melbourne office with offices in Sydney, Canberra Perth and New Zealand.Working within the client service team for over 4 years, working across large accounts within Financial Service, Victorian Government, Travel and Tourism, Transport (Airline), Beauty and RetailMy achievements and successes are:Building a long term partnership across a 4 year term with an Airline client, assisting to evolve, contribute and drive through key business objectives resulting in strategic direction towards business transformationDriving internal business objectives to focus and grow experience design and user centric design focus across my key clients, resulting in growth across the businessKey contributor to growth across two of the largest clients within the agencies with new business growth within existing client organisationsProven experience working on large end to end platform projects (1M+), Digital strategy, Social Applications, Mobile Applications, Optimisation, Usability testing, Usercentric design and content production.Management of a retained team of 20+, reporting to senior management including forecasting, talent management and resourcing, client reporting, revenue stability, team leadership, new business development and managementI have worked collaboratively with our APAC network to extend servicesTo learn more visit: www.isobar.com/au/home

Little Bird Told Me was a start up business with a business partner to create unique, personalised designs for weddings, engagements, new borns, birthdays and milestones with your budget in mind. In this time we produced 100+ custom designs for clients and 3 ranges of Xmas products for purchase via FacebookThe small business continued to grow YoY and resulting in my business partner buying me out as I wanted to focus on digital innovation.

Specialising in digital for the finance sectorAccount Service Management - Manage the delivery of existing client projects and new business.- Understand client needs and requirements and execute a communication plan/ brief internally toensure delivery- Build a strong relationship with existing and new clients- Manage and develop tender documentation and presentations- Development of the internal process to delivery online total end to end solutions- Web Strategy, online campaigns, social media strategy and conduct discovery workshops- Web Analytics strategy and implementation- Email marketing management and implementation of new system for business- Time management of internal team and project delivery  - Develop, maintain and increase business from existing clients- Generating new business leads, revenue and providing client satisfaction- Co‐ordinate clients expectations with internal capabilities for delivery- Respond to tenders/briefs and to interpret these internally for quality output- Understanding and promotion of products and services provided to the marketplace- Research and development to remain leading in the digital industry and understanding of competitor activities and strategyClient List- NGS Super (www.ngssuper.com.au)- Sunsuper (www.sunsuper.com.au)- ING Direct (www.ingdirect.com.au)- Health Super (www.healthsuper.com.au)- Industry Super (www.industrysuper.com.au)- ESI Super (www.esisuper.com.au)- Encyclopedia Britannica (www.eb.com.au)- EO Financial Services (www.pasl.com.au)

Website / Online Management- Development of proposals and team based presentations for new business- Fully assess client briefs and new web based project expectations- Develop response briefs, estimates and production timelines- Review and recommend further development of existing websites based on client requirements- Team development of communication strategies for digital campaigns- Management of client hosting / implementation of contracts- Build confidence with clients and partners / provide sound advice and direction- Implement digital processes for delivering websites on budget and within client timings- Development of content for training website specific to client needs (using screencast software)- Maintenance for client email campaigns and set up of accounts / client databases- Development of custom Google Analytic reports, specific to client requirements and analyse results and make recommendations to enhance user experience- Contributing in user experience workshops- Social networking understanding and implementation within communication strategies- Content Management and problem solving with developed systems.Client List- Stockland- SA Water- Peter Lehmann Wines- Burke Urban - Techport Australia- Defence SA- Land Management Corporation – Playford Alive- UDIA Congress 2011- Medallist ‐ Stonecutters Ridge- Hutt Street - Techpark AustraliaAchievement highlights- Management of the SA Water Home Rebate campaign- Management of the new smart bill for SA Water- Management of brand development, website and project launch for Medallist’s Stonecutters Ridge, North West Sydney.- Management of successful Stockland retail campaigns – development of the Hot 100 and Hot Options campaigns- Management of brand development, budget allocation and project launch for Stockland Norman Reach Apartments, Brisbane.- Management of the brand development and launch of Stockland, The Hyde Apartments, Sydney.

Ominor is a full service E-Commerce agency delivering consultancy, design, usability, development and managed hosting to some of the leading brands in the UK.Account Mangement- Account Manager for over 20 Clients (National and International)- E-Commerce Account Management- Sales of additional website features.- Quote and Contract ImplementationClient List- Sainsburys- FWX Flowers- Norbar Torque Tools- Reliance Group- Joyavie- Powercore International- SPW (Charity Organization)- ESA Market Research- Blemain GroupSpangle - In house E-Commerce Companywww.spangle.co.uk- Processing Orders / Order Fulfillment- SEO Management- E-Marketing- Content Management- Report Analysis / Benchmarking- Affiliate ManagementE-Marketing / Search Engine Optimization Management- SEO Evaluation Reports / Website Audits / Analysis- Market Research Reports / Competitive Analysis- Web Statistic Reports (AWstats /Web Trends /Google Analytics)- Search Engine Optimization Campaigns- Pay-Per-Click (PPC) Campaign Management- Paid On Results Management (Affiliate Partner)Technical and Creative Support- Creative Input for websites- Coordination and Management of conferences, tradeshows and special events- Website Support / Client email setup / support (Plesk Control Panel)- Quality Assessment Testing / Usability Testing- Content Management System Control- Newsletter Email Distribution- Client Access Area Support (online support for all clients)- Writing User Manuals for Client Websites