Rose Leopard Email & Phone Number

Remote

CRM Software Implementation. Content development, End-User Training, and Help Desk support

Contractor Nov 2016 - April 2017, then full-time.-IKnowMed G2 application Implementation/Trainer and Lynx Installer Assistant/Trainer-Assist Team Lead with Discovery, Product Demos, Database Build, SME & End-user training.-Onsite customer support for IKnowMed G2 & Lynx application. Go Live Site Lead. Issue reporting.

Lifepoint Hospitals

Orders Management UpgradePhysician Order Set Optimization - Design, Build and Test of Medhost OM software.Project placed on hold 8/26/16.

Chs - Naples, Fl

-BCMA Patient Touch Application Upgrade for 63 sites-Sole analyst providing project support between vendor and facility. Educated Pharmacy, Nursing and IT related to application upgrade changes. Performed integrated software testing. Obtained facility sign offs. Provided go live support ensuring corporate standards in place. Provided post go live facility support/issue resolution.

Knoxville, Tennessee Area

-2 week Go-Live Support for McKesson CPOE application-1 month Provider Adoption Coach assisting with system functionality, development of personal order sets and troubleshooting of system issues.-Provided individual instruction of Medication Reconciliation module/process.-Assisted individual nursing staff with McKesson CPOE/Care Manager issues.

Ettain Group-Contract: Community Health Systems Nashville, Tn

Member of Deployment Team implementating applications for Meaningful Use Attestation. Contributions:-HMS ClinDoc/eMAR/CPOE Analyst/Trainier/Project Coordinator-Facility Workflow Assessment/Gap Analysis/VISIO deliverables.-User Provisioning set up.-Assisted HMS Patient Care/eMAR Application Build & Test, System Validation.-Go-to person for troubleshooting questions/issues. -Member Go-live Support team providing one-on-one training for clinical staff . -Application trouble-shooting, escalation process, Remedy.-Development of Quick Reference Guide for portion of HMS Application Form Build. -Pharmacy Formulary Clean-Up/Review.

Alabaster, Al

Registered Nurse, PACU/OR 2/2009 to 12/2011 10 room OR suite, 35 patients daily average. Significant contribution: Astute attention to detail genterated rapid intervention of post operative complications in 4 cases resulting in positive patient outcomes.-Provided critical care nursing to adult/geriatric post-surgical patients. -Assisted Anesthesia providers with procedures. -Trained/Oriented new staff. Surgical RN circulator: (3 month orientation) -Cerner Surginet documentation, procedure specific training, supply/instrument training, and lab specimen handling, patient advocate.

Pensacola, Florida Area

Director of Nursing 1/2005 to 2/2009 Home Health Agency with average 200 clients. Passed 2 state surveys with 0 discrepancies.-Supervised 7 Nursing and 45 CNA staff members. -Provided Nursing staff assignments, training and performance reviews.-Collaborated with hospital case management and physicians regarding patient care needs. -Placed resource referrals. Assisted with field visits.-Managed Quality Assurance/Infection Control Programs.

Contract: Naval Hospital Pensacola, Florida Area

Assistant Supervisor 10/2003 to 1/2005-Key Member in establishment of Nurse Call Center. -Super-User: Validating and Testing McKesson NurseTriage software/hardware working closely with IT Department and McKesson Rep. -Developed unit Policy and Procedures Manual. -Ensured Quality Management outcomes. -Developed curriculum and established training schedule for new staff. -Provided telephone nurse triage for military facility.

Various Locations

Nurse Manager-Ears, Nose & Throat Clinic NH Pensacola, FL 10/2001 - 06/2003-Received Navy & Marine Corp Commendation Medal for superior performance this assignment. -Assisted 3 physicians with 400 outpatient visits and 170 surgical procedures a month. -Adjusted scheduling template increasing accessibility and provider productivity.-Monitored $175,000 budget identifying department misconduct. -Consolidated supplies decreasing overstock resulting in increased staff efficiency.-Updated unit policy and procedures manuals. -Monitored Quality Assurance, Environmentof Care, and Infection Control programs. -Maintained staff training/competencies, evaluations and awards. -Provided IV sedation and recovery for Oral surgery department. Charge Nurse/ Night Supervisor NH Pensacola, FL 07/1999 - 10/2001 -33 bed rapid turnover Multi-Service Unit, Shift Charge and Unit Training Officer Assistant Manager-Ambulatory Procedure Unit NH Charleston, SC 10/1997 - 06/1999-Received Navy Achievement Medal for superior performance during this assignment. -Minor Surgery, Endoscopy, Infusion Therapy, Sleep Lab, Cardiology -Team Leader in implementation of main OR scheduling software program: Collected data, provided instruction for 56 staff members in three divisions, one-on-one physician training. -Managed daily operations and 12 clinic staff providing IV sedation, minor surgical procedures, endoscopy, post procedure recovery, sleep studies, stress tests/echo/ekg and infusion therapy. -Updated Policy and Procedure Manuals. -Trained 10 nurses in conscious sedation administration. -Coordinated transition of main Operating Room to Ambulatory Procedure Unit spaces during repairs to the main Operating Room.