Rose Lopez

Rose Lopez Email and Phone Number

Customer Care Specialist | Aspiring Breastfeeding Educator | Digital Creator Passionate About Family Support & Empowerment @ My Home
london, greater london, united kingdom
Rose Lopez's Location
Charlotte, North Carolina, United States, United States
About Rose Lopez

With a solid foundation in fostering emotional and intellectual growth, my current role as a Home Education Coordinator has allowed me to specialize in creating custom educational experiences. This position demands adaptability and an in-depth understanding of child development, which I apply to support children with diverse needs, such as ADHD. Our team maintains a nurturing environment that bolsters mental well-being and promotes independence in learning.Previously, as a Patient Service Specialist, my dedication to exceeding customer expectations was evident in the seamless patient experiences delivered at OrthoCarolina. The competencies developed there—coordinating care, managing medical records, and confirming insurance details—have been instrumental in my ability to provide exceptional service and customer onboarding. My mission is to empower families through education and support, using my expertise to contribute to their overall well-being.

Rose Lopez's Current Company Details
My Home

My Home

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Customer Care Specialist | Aspiring Breastfeeding Educator | Digital Creator Passionate About Family Support & Empowerment
london, greater london, united kingdom
Website:
nide.ca
Employees:
530
Rose Lopez Work Experience Details
  • My Home
    Home Education Coordinator And Child Development Specialist
    My Home Dec 2015 - Present
    Develop personalized curricula tailored to individual learning styles and developmental needs.Foster emotional and intellectual growth in a child-centered educational approach.Support children with diverse needs, such as ADHD, by providing specialized attention and strategies.Maintain a nurturing and positive learning environment that promotes mental well-being.Adapte teaching methods to suit the unique preferences and requirements of each child.Create engaging educational experiences that enhance confidence and foster independence.
  • Orthocarolina
    Patient Service Specialist
    Orthocarolina Aug 2015 - Jan 2017
    Coordinated and verified patient appointments, including initial visits, follow-ups, and physician referrals.Answered incoming calls, providing information and routing inquiries to the appropriate personnel.Received and directed visitors based on their needs, ensuring efficient and polite service.Accurately maintained medical records by completing, filing, and updating charts, reports, and correspondence.Facilitated patient check-in and check-out processes, delivering a seamless experience from start to finish.Confirmed insurance details to ascertain patient eligibility and coverage prior to appointments.Organized patient schedules, arranging necessary follow-up appointments to promote continuity of care.Processed financial transactions for services rendered, proficiently handling credit card and cash payments.Reconciled daily financial transactions, cross-checking payment records with receipts to ensure accuracy.
  • Converges Call Center | Onstar
    Customer Service Specialist
    Converges Call Center | Onstar Apr 2012 - Jul 2015
    Provided comprehensive assistance for safety and convenience services, enhancing customer experience and satisfaction.Facilitated emergency response coordination, connecting customers with first responders during critical incidents for timely support.Delivered remote vehicle assistance, including door unlocking and roadside service coordination, improving customer convenience.Performed remote vehicle diagnostics, offering customers essential insights into vehicle health and maintenance requirements.Managed financial transactions, including payment processing and subscription renewals, while effectively communicating plan benefits.Addressed customer inquiries and performed account management tasks with a focus on service accuracy and resolution efficacy.Established customer rapport through adept problem-solving and communication, ensuring complex issues were resolved satisfactorily.
  • Starbucks Coffee
    Barista
    Starbucks Coffee Jul 2011 - Apr 2012
    Provided exemplary customer service by greeting customers, processing orders, and offering personalized product suggestions.Prepared a variety of quality beverage and food products following company guidelines and recipes.Handled point-of-sale operations with precision, ensuring accurate financial transactions and customer satisfaction.Upheld cleanliness and organization within the service area, complying with health and safety regulations.Coordinated inventory management and supply restocking to sustain service efficiency during high-volume periods.Cultivated relationships with patrons, enhancing the community feel and encouraging repeat business.Assisted in the onboarding of new staff by sharing knowledge of customer service techniques and product preparation.

Rose Lopez Education Details

  • Aveda Institute
    Aveda Institute
    Aesthetician/Esthetician And Skin Care Specialist
  • Birth Arts International
    Birth Arts International
    Lactation
  • St. Croix Central High School
    St. Croix Central High School
    High School Diploma

Frequently Asked Questions about Rose Lopez

What company does Rose Lopez work for?

Rose Lopez works for My Home

What is Rose Lopez's role at the current company?

Rose Lopez's current role is Customer Care Specialist | Aspiring Breastfeeding Educator | Digital Creator Passionate About Family Support & Empowerment.

What schools did Rose Lopez attend?

Rose Lopez attended Aveda Institute, Birth Arts International, St. Croix Central High School.

Who are Rose Lopez's colleagues?

Rose Lopez's colleagues are Sal Linda, Tyler Heser, Patricia Caiati Smith, Sharon Balla, Louise Knott, Rch Ich, Rosa Fajardo.

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