Senior Manager Of Guiding Operations
Banff, Alberta, Canada
As the Senior Manager of Guiding Operations, key aspects of her role include: Developing tour products, recruiting hiring and training, dispatching and scheduling, following compliance of a federally regulated transportation company and ensuring quality on all tour programs. The position is a key-liaison with Parks Canada, Alberta Parks, Alberta and Banff Lake Louise Tourism experience providers, the broader interpretive tour guiding community in Canada and more specifically within… Show more As the Senior Manager of Guiding Operations, key aspects of her role include: Developing tour products, recruiting hiring and training, dispatching and scheduling, following compliance of a federally regulated transportation company and ensuring quality on all tour programs. The position is a key-liaison with Parks Canada, Alberta Parks, Alberta and Banff Lake Louise Tourism experience providers, the broader interpretive tour guiding community in Canada and more specifically within the Rocky Mountain National Parks.Discover Banff Tours offers a variety of tour products: soft-adventure interpretive day hikes and snowshoe trips, interpretive themed bus tours, multi day tours throughout Western Canada, and a variety of shuttle and transfer services.Her role also involves developing and presenting themed presentations to large scales audiences, developing and hosting large scale team building programs for corporate businesses. In the past Rose was the the lead manager of a canoe dock concession, which ran voyageur canoe tours as well as weekly campfire programs. In her tenure at Discover Banff Tours Rose has seen business increase dramatically. She began in 2008 managing a team of 12 guides, this has increased to a team of over 35+ staff including tour guide supervisors, and lead guide roles. Rose holds her professional guide designation with the Interpretive Guide Association, is a certified trainer for the National Association of Interpretation, holds a class 2 drivers license, 80-hour wilderness first aid, as well as various canoe and hiking certifications. Show less