• Audit & optimize the Data Interface (Looker)• Create stories and tasks through Jira• Work closely with internal clients to understand their data needs and assist in finding solutions• Transform internal clients needs into SQL queries (Snowflake)• Use the ETL tool DBT to build models, write tests, and schedule jobs to produce reliable, actionable datasets for analytics• Perform LookML programming • Integrate various data sources into the central data warehouse using Stitch and Fivetran• Help stakeholders build reports and analyses, making sure the right data is getting to the right people at the right time • Investigate issues related to data and provide solutions • Monitor daily jobs via DBT Cloud and find solutions for the ones which failed • Provide Looker trainings to internal clients • Produce documentation using ConfluenceTools used: Snowflake, DBT, SQL, GitLab, Fivetran, iTerm, Looker, LookML, Jira, Confluence

Accompagner les lignes d'affaires dans la définition de leurs besoins en Intelligence d’affaires, recueillir ces besoins, les analyser et les traduire en spécifications fonctionnelles pour les dossiers qui me sont assignés. Documenter et réaliser les stratégies et les cas test. Accompagner les utilisateurs lors des changements. Assurer la qualité de la solution de concert avec les concepteurs, les architectes et les développeurs

Participate in the full cycle of the implementation of Microsoft Dynamics Business Central software. Participate in the definition of business processes and ensure documentation and configuration. Performs preliminary and functional analyzes. Identifies, documents, and manages the various risk elements surrounding implementation projects. Participate in the development of the project schedule. Coordinate the implementation of planned projects with the Project Office. Provide training as part of the implementation project for planning, control, and production monitoring modules

Responsible for data collection through the PenProPlus system. Review, audit and reconcile data to ensure consistency and accuracy. Create and manage reports, visualizations, and database dashboards. Analyze existing processes and identify areas for improvement. Generate reports using Excel. Create and run test cases at the end of development (QA and UAT).

Participate in the documentation of processes, business needs and user roles of the MS NAV system. Document functional and technical design specifications. Support the development team with system configuration. Perform and document integrated system testing in the quality assurance environment. Document any anomalies found during testing and follow up on fixes. Produce Power BI dashboards for data analysis purposes.

Manage ticket queues. Assist project managers during implementation projects. Identify business needs. Analyze and review customer business processes. Write policies and procedures manuals. Maintain various websites, wikis.

Maintain the calendar, and the database of all IT equipment. Prepare and send requisitions for maintenance repairs. Prepare and send requisition requests for supplies and services using the hospital's software purchase application (Logibec). Manage the reception (phone calls, emails, mail, etc.). Organize meetings, and biweekly seminars in collaboration with the designated seminar leader. Update and maintain paper and electronic filing systems. Assist in planning social events, manage the Research centre website and social media accounts.

Research solicit and plan programming with potential partners (cultural center, schools, festival, etc.). Research, write and correct deadlines, proposals, project budgets: request for funding, letter of solicitation, programming, sponsorship plan, etc. Solicit donors and write invitations to tender. Plan and implement activities during the JourNez campaign: volunteer logistics, equipment, etc. Upload content to the website and animate social networks. Provide global support for CSF communications and promotions. Manage email accounts (MailChimp).

Daily data entry, photocopying, faxing on documents, prepare payroll, produce invoices, answer phone calls when needed

Warmly welcome visitors, answer all their questions,Arrange appointments,Update appointment calendars, Answer all incoming calls, screen calls and route them to the proper recipient, take and relay messages, oversee the distribution of incoming and outgoing mail, perform a variety of clerical tasks (file documents, make photocopies, send and receive faxes, Ensure reception area is tidy, Maintain the filing system and file all correspondence,Maintain the use of supplies and equipment, perform other related duties as related.

• Take inbound calls and assist customers with their needs in an efficient and satisfactory manner• Deliver a customer service that drives first call resolution• Demonstrate communication skills to solve a customer concerns with any type of escalation• Connect and build rapport with a variety of customers by actively listening, asking the right questions and offering adequate solutions (products and services) which cater customer needs• Update customer and account information as needed• Complete accurate transactions in a timely manner• Make sales by informing customers of current deals and promotional offers• Make outbound calls to follow up on customers complaints and issues resolutions• Give priority to the customer’s satisfaction rule of Listening, Processing, and Resolving issues• Grant customer request when applicable • Deal with billing inquiries, change of mobile plans• Provide technical support