We are a dual branded hotel offering something for everyone with many included amenities and award winning customer service.

- Provide a hospitable environment to guests and customers- Contributing to social media pages (Facebook and Twitter)- Leading guided tours and teaching people about our product• Conducting structured tastings• Efficiently finding the right wine for the customers tastes and needs (food and wine pairing knowledge)• Upselling customers to more expensive wines based on their tastes• Preparing and serving food for tasting events• Serving off sight• Teaching customers about wine and VQA

• Greet and make guests feel warmly welcomed• Efficiently answer the phone and make guest reservations• Upsell packages and special room types• Quickly and professionally check guests in and out• Perform cash and credit transactions thoroughly and correctly• Make dinner suggestions in town and make dinner reservations for guests• Proficiently use PMS to charge guest folios, make reservations, and check guests in and out

• Efficiently check guests in and out with friendly and timely service• Process cash, debit and credit transaction• Thorough property management system experience• Switchboard knowledge and experience• Ability to upsell a basic room to a suit• Handle and resolve complaints