Experienced Customer Service and Sales with a demonstrated history.Dedicated to bettering the customer experience with reliable product education, timely assistance, helpful feedback, and respectful conflict management response. Confident communicator with the ability to lead colleagues, respond to customer inquiries. Skilled in customer experience, customer satisfaction, and customer service management combined with the ability of providing growth for clients and positive customer relationships.Strong professional knowledge in online business and sales strategies . Along the years I’ve built up my own skills and qualities to convert customer’s inquiries to a pure sales in company safe based on building sustainable relationship with clients.Powerful convincing techniques and leadership spirit in handling hard situations and resolving complaints in a timely and professional manner.