Analyzed demographic, retention, and academic progress data to determine if the SSS program met grant objectivesRevised SSS Policy and Procedure Manual every two yearsCreated and implemented a new recruitment plan to increase number of participantsAnalyzed applications and academic records to determine eligibility status and academic need according to TRIO federal regulationsPlanned and facilitated staff meetings to implement the plan of operation and monitor staff’s project statusSuccessfully completed and submitted 10 federal Annual Performance Reports (APR) to the Department of Education for the continued annual funding of the SSS Grant ($292,337)Developed surveys and evaluated the results of surveys to increase student engagementPlanned and facilitated a three-day fall retreat to develop non-cognitive skills using the On-Course CurriculumProvided academic, career, and personal coaching to SSS Scholars to increase the retention and graduation rate of first-generation, low-income students, students of color and students with disabilitiesAssisted with the Needs Section for the 2010 and 2015 SSS GrantPresented workshops on transition to college, study skills, stress management and time managementOrganized Community Service Projects to connect and engage SSS Scholars with the River Falls communityPlanned and Implemented Speed Up Your Study Skills which involved training college students to present study strategies presentationsCreated and maintained web pages, Facebook, Falcon Sync Portal, and D2L Course for Student Support Services. Advised Leadership team and mentored students to plan workshops and service projectsCreated and Implemented the SSS Connections Mentoring Program.

Project manager for the electronic orientation. Developed content of the orientation and consulted with UWRF staff to ensure accuracy of information. Communicated with Viola with updates for the project. Collaborated with Title III, First Year Experience, ID Services and Early Childhood staff to create and facilitate the on campus orientation for the Early Childhood Transition Program. Advised Distance Learners in the Early Childhood Transition Program.to Degree Created a Student Support Portal and How to Tutorial Web pages so distance learners could go to one site on the UWRF web site to obtain information.Created six video/audio tutorials using Captivate to assist distance learners to use Degree Progress Report and library resources.

Designed and implemented systemic tutoring programs for UWRF including tutoring and study centers.Supervised two assistant tutoring coordinator InternsRecruited, interviewed, hired and trained peer tutors to meet students’ academic needsSupervised 90+ peer tutors and study center staffHired, trained, and supervised office assistantsImplemented changes based on survey resultsEvaluated tutors and tutoring programCompiled statistical tutoring reports including tutoring contacts and course grade improvementFacilitated tutor training sessions and created a tutor training manual that was revised every two yearsDeveloped office procedures for the Tutoring ProgramsMarketed Tutoring Programs to students, faculty and staff Documented expenditures for the SSS Tutoring and Campus Tutoring budgets

Provided counseling to SSS students (academic, major choice, career, transfer and personal.)Developed and presented workshops (Role Balancing, Career Exploration, Time Management and Diversity)Initiated and organized a series of Mini Career Days involving seventeen companies. (Note: This event was featured in the Regional newsletter.) Organized and updated the Career Center. Organized trips for students enrolled in the SSS Program. (e. g. TRIO Student Leadership Conference, college visits, and cultural events).

Army reserve unit that works within the mental health system of the military.Deployed to Saudi Arabia during Persian Gulf War with the Combat Stress Management Team. (November 1990 to April 1991)Counseled military personnel with personal and combat stress issues. Maintained records on patients' behavior. Monitored patients in an inpatient psychiatric hospital.

Provided general leadership and coordination for the Waushara County 4-H Program involving 450 youth and 160 volunteers.Provided orientation and training for adult volunteers.Designed programs and curriculum for youth and adults.Organized Project Discovery Day involving 17 workshops and 150 participants. (Doubled previous attendance.)Wrote quarterly statistical reports describing program progress.Published articles about 4-H events and activities.

SER was an alternative school designed to educate at-risk students within the Milwaukee Public School System.Created school policy and procedures and discussed the students' progress during weekly staff meetings.Developed & taught the curriculum for Mathematics, Computer Science, Life Skills for middle school and high school students.

Established a six month computer literacy training program for teachers from Turkey.Developed and presented modules on using computer application programs.Coordinated instructors to teach specific modules.Wrote monthly reports to the Turkish Ministry of Education.