Develop and execute staffing strategies along with company objectives.Oversee full cycle recruitment to attract top level candidates.Liaise with department heads to understand staffing needs and ensure alignment.Ensure adherence to legal requirements and internal policies and staffing activities.Establish and monitor key performance indicators to track recruitment effectiveness.Enhance W3Global Inc. employer brand to attract and retain top talent.Implement strategies talent retention, development & succession planning.Identify areas for process optimization and implement solutions to enhance efficiency.Manage the utilization for job portals and other digital platforms to maximize candidates sourcing andengagement using ATS, Monster, Indeed, Zip Recruiter, Career Builder, Monster Plus, Monster Power Search& LinkedIn.

Maintained a thorough understanding and knowledge of hiring practices followed by the firm.Evaluated strengths and weaknesses of candidates through effective screening processes.Coordinating with the candidates about their Interview schedules.Creating and posting various job Requisitions on different portals.Collecting and updating Employment Application forms on the candidate’s profile.Worked with recruiting teams and human resources representatives to accomplish hiring objectives.Operated and maintained applicant tracking and candidate management systems.Verified applicant references and employment details.Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.Ensuring and triggering employment application forms as well as the background investigation links arefilled by the candidates.Helping the on boarding team with candidate details as well as sharing New Hire Announcements with theteam members. Working upon various recruiting activities through different portfolios (Smart Recruiter).

Provided primary customer support to internal and external customers in a fast-paced environment with 100%proficiency per callHandling inquiries related to customers' accounts.Raising queries on behalf of customers processing payments.Verifying details with the counterpart & connecting customers to the right department for the assistance.

Ordered customers advice and assistance while paying attention to their special needs or wants.Customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolvingconcerns.Entered customer interaction details in RMSNG & FDR to track requests, document problems, and recordsolutions.Worked with multiple applications and Nintex forms to locate the accounts and provide better customerservice.Entered numerical data into the database with speed and accuracy.Completed over 200 applications within an hour with a cct of 6sec per application.