AeroLeads people directory · profile
Rose Nelson Email & Phone Number
Resourceful and passionate professional
at
Emma Norton Services
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Resourceful and passionate professional
Location
Greater Minneapolis-St. Paul Area, United States, United States
Who is Rose Nelson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Rose Nelson is listed as Resourceful and passionate professional at Emma Norton Services, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Rose Nelson.
Rose Nelson previously worked as Certified Peer Support Specialist at Emma Norton Services and Yoga Instructor at Magical Yoga. Rose Nelson holds Aas, Network Administration from Dakota County Technical College.
Company email context
Email format at Emma Norton Services
This section adds company-level context without repeating Rose Nelson's masked contact details.
Emma Norton Services
Review company-level records connected to Rose Nelson before choosing the right outreach path.
Profile bio
About Rose Nelson
Effective communication with technical and non-technical minded peopleReally enjoys meeting people where they are, and helping to bring them up to speedAbility to create comprehensive and detailed documentationTechnically proficient in using and troubleshooting Windows 2000/XP/7/8/8.1/10/11Extensive experience troubleshooting PC hardware and software, as well as smartphones, printers, and an array of eclectic technology and devicesSkilled in using, supporting and teaching Microsoft Office suiteFamiliarity with Active Directory, Linux, and Mac OSX2 years supervising two high school interns (Through the Genesys Works program)15 years in Information Technology17 years in Customer Service
Listed skills include Technical Support, Active Directory, Troubleshooting, Remote Desktop, and 28 others.
Current workplace
Rose Nelson's current company
Company context helps verify the profile and gives searchers a useful next step.
20 roles
Rose Nelson work experience
A career timeline built from the work history available for this profile.
Certified Peer Support Specialist
CurrentProvide members of the public with peer support Offering support through lived experience of trauma and mental health strugglesModeling and providing steps for effective coping skills
Sep 2024 - Present
Yoga Instructor
Current
Magical Yoga
Develop & document yoga classes with a narrative focusTeach class of 2-15 participants, and manage the class spaceProvide detailed instructions for each pose, offering modifications and variationsInteract with and provide instructions for yoga students of all levelsManage Magical Yoga's online presence and promote classesDue to Covid-19, all classes have.
Jan 2019 - Present
Health And Well-Being
Career Break
May 2021 - Aug 2024
Tech Success Coordinator
Supported users & answered technical questions via Slack chat applicationOffered training & documentation on new features developed in house
Jan 2021 - May 2021
Information Technology Specialist
Supported users in 5 locations throughout Minneapolis and St. PaulDiagnosed troubleshoot and resolved PC hardware and software issuesPerformed Active Directory & Azure Move/Change/Add, account unlocks, & password resetsUsed Spiceworks tracking software
Jul 2020 - Jan 2021
Senior Help Desk Technician
Supported users in over 20 locations throughout the MidwestDiagnosed, troubleshot, and resolved PC hardware and software issuesPerformed Active Directory/Azure Move/Change/Add, account unlocks, & password resetsUsed Spiceworks tracking software
Nov 2019 - Jan 2020
Purecloud Implementation Engineer
Worked remotely from homeCoordinated with clients to implement the Genesys PureCloud voice solutionConfigured and built new PureCloud environments to client specificationsWorked on projects for 18 different clients of varying size
Jun 2018 - Oct 2019
Yoga Instructor
Yogaquest
Developed & documented yoga classes with a narrative focusTaught class of 2-15 participants, and managed the class spaceProvided detailed instructions for each pose, offering modifications and variationsInteracted with and provided instructions for yoga students of all levelsAssisted with other needs of the studio on a volunteer basis
Sep 2017 - Jan 2019
Desktop Support Technician I
Diagnosed, troubleshot, and resolved PC hardware and software issuesSupervised Genesys Works interns Used TeamViewer and Remote Desktop to support users remotelyCoordinated transition from Avaya CS1000 to Shoretel Onsite VoIP systemSupported Avaya CS1000 telecom system from August 2013 – August 2014Managed and troubleshot Shoretel VoIP system, Contact.
Jun 2013 - May 2018
Management Information Systems Technician
Troubleshot & resolved hardware & software issuesUsed LogMeIn & Remote Desktop to support users remotelySupported Android smartphone devices
Jan 2013 - Apr 2013
Pc Support Specialist For The Us Army Corps Of Engineers
Diagnosed & resolved hardware & software issues for users at both on & off site locationsUsed Bomgar & Remote Desktop for support of users at offsite locationsTroubleshot printers & output devices, including large format & multifunction devicesTicket manager for the helpdesk team, using Remedy tracking softwareSet up workstations with Norton GhostHeld.
Jan 2011 - Dec 2012
Building Technology Leader
Helped administration make building decisions regarding technologyDiagnosed technology related problems, and provided immediate assistance to staffAssisted teachers with Infinite Campus (grading program)Coordinated & facilitated building website conversion to new system (Edline)Organized & conducted training classes for Edline, providing individualized.
Oct 2009 - Nov 2010
Information Technology Intern
Utilized Track-It! 8.5 user request tracking system to complete tasks, & resolve user issuesTroubleshot and resolved hardware and software issuesSet up new workstations using Norton GhostCreated and unlocked user accounts as needed in Active DirectorySupported Blackberry smartphone devices
Jan 2009 - Jul 2009
Flex Lab Assistant
Tutored students in Microsoft Office 2003 and 2007Answered student questions related to Microsoft Office 2007 and Microsoft Office 2003Assisted Flex-lab instructors with various tasks and projects, including software testing and evaluation
Aug 2007 - May 2009
Information Technology Intern
City Of Burnsville, Mn
Assisted Help Desk on a daily basisWorked with Help Desk to complete projects and documentation Used SharePoint to complete tasksBasic support of PDAs running Windows mobileAssisted IT team with rollout and support of Office 2007
May 2008 - Jan 2009
Information Technology Summer Intern
Assisted users on a daily basis; resolving hardware and software problemsRebuilt many PC's using network installs, as well as ghosting images of PC'sGained basic experience with Active DirectoryHelped with organization of the IT Department workspace
Jun 2007 - Aug 2007
Electronics Sales Representative
Retail sales position, assisting customers with the purchase of electronic items to fit their needs. Gained extensive knowledge of home electronics.
Jul 2006 - Dec 2006
Customer Service Representative
Started making outbound customer service calls and survey callsQuickly moved to both inbound customer service and outbound calling.
May 2006 - Jul 2006
Customer Service Representative
Started making outbound fundraising and survey callsWas quickly moved to inbound customer service and data entryAssisted IT manager with various tasksUsed Windows 98/XP, Lotus Notes, and Microsoft Office 2003
Mar 2005 - May 2006
2 education records
Rose Nelson education
Aas, Network Administration
Dakota County Technical College
Computer Networking
St Cloud Technical And Community College
FAQ
Frequently asked questions about Rose Nelson
Quick answers generated from the profile data available on this page.
What company does Rose Nelson work for?
Rose Nelson works for Emma Norton Services.
What is Rose Nelson's role at Emma Norton Services?
Rose Nelson is listed as Resourceful and passionate professional at Emma Norton Services.
Where is Rose Nelson based?
Rose Nelson is based in Greater Minneapolis-St. Paul Area, United States, United States while working with Emma Norton Services.
What companies has Rose Nelson worked for?
Rose Nelson has worked for Emma Norton Services, Magical Yoga, Career Break, Soona, and Ywca Minneapolis.
How can I contact Rose Nelson?
You can use AeroLeads to view verified contact signals for Rose Nelson at Emma Norton Services, including work email, phone, and LinkedIn data when available.
What schools did Rose Nelson attend?
Rose Nelson holds Aas, Network Administration from Dakota County Technical College.
What skills is Rose Nelson known for?
Rose Nelson is listed with skills including Technical Support, Active Directory, Troubleshooting, Remote Desktop, Microsoft Office, Computer Hardware, Help Desk Support, and Hardware.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial