Roseann Albert Email & Phone Number

Howell, Mi, Us

Lansing, Michigan

Making phenomenal bread and treats 🥖🍞

Sterling, Virginia

Roseann Albert hails from the Midwest where she grew up with a commitment to family, community, honesty, hard work and good old-fashioned hospitality. Throughout her life, Roseann has experienced firsthand the joys and stresses of moving her family accross the U.S. and overseas with her husband, who proudly served in the U.S. Army and the Federal Government. These experiences have provided Roseann with the sensitivity to understand that the purchase of a home is much more than just a financial transaction.With an unwavering passion for customer service, Roseann focuses on creative solutions to customer’s needs. Roseann has built a reputation where her clients know that their best interests are served at every level. This attention to the customer, brings peace of mind and confidence to her clients.A mother of three adult daughters and married for over three decades, Roseann and her husband are now empty nesters living Northern Virginia. She enjoys yoga, cycling, golf and just meeting up with friends at happy hour.A house is made of Bricks & Beams - A home is made of Hopes & Dreams Unknown

Sterling, Va

Chattanooga, Tennessee

Administered the Vehicle Lease Program for 3000+ employees and their family members. Assisted customers with ordering, delivering and surrendering over 5000 lease vehicles per year. Established best practices for warranty claims, arriving and departing vehicles and the approval process.• Created the process that allowed warranty claims to be entered in a timely manner, allowing the department to capture thousands of dollars in unclaimed warranties.• Re-designed approval process from once-a-month to daily. This functionally balanced port deliveries of vehicles from a large batch delivery to an equal delivery flow throughout the month. This permitted timelier deliveries and less strain on the distribution chain. • Initiated and staffed a satellite Customer Service Center in the plant. This provided convenient real time customer service for the employees and reduced the burden of walk-in customers at the delivery center. By separating these functions, the employees received improved customer service and the delivery center was able to focus on vehicle delivery.

Howell, Mich

Co-owner / Investigator Trained and managed 5 investigators in the conduct of corporate, pre-employment and gaming license background investigations. Administered all personnel actions, payroll, scheduling, accounts payable/receivable, source management and client services. • Developed and implemented procedures and business process that produced 3.5 million dollars in revenue• Through dedicated customer service practices and stringent quality assurance measures a 99% retention rate was maintained over a five-year period • Created a standardized reporting style that was straightforward and easily understood by the customer. Trained the investigators to adopt this style by giving examples, proof reading, correcting and rewarding when the standard was achieved.

General Studies

General Studies