Rosie H. Email & Phone Number

York, England, United Kingdom

Member of the Board of Trustees for Nidderdale Museum

Leeds, West Yorkshire, United Kingdom

Leeds, West Yorkshire, United Kingdom

York, United Kingdom

- Provide administrative support to Museum Development Officers- Organise and administer MDY events and training program, such as Collections Trust’s training workshops, Front of House training cohorts, and regional Museum’s forum meetings.- Act as a point of contact for queries and enquiries- Attend team meetings and contribute to program planning- Attend training and CPD opportunities to build on my own skills- Attend networking events, such as the Association of Independent Museums conference and the Museums Association Conference- Provide content and manage Museum Development Yorkshire’s new website, keeping all information, links and events up to date- Create online surveys. Collect and collate obtained data

Harrogate, North Yorkshire, United Kingdom

- Oversee the daily opening and operation of one of three sites (Museum/Art Gallery/Castle)- Supervise casual staff and oversee other council staff or contractors that might be on site- Provide excellent customer service and ensure visitors have an enjoyable and positive experience- Ensure buildings and collections are cared for and maintained throughout daily operation of sites- Be a source of information for visitors and casual staff- Ensure health and safety procedures are adhered to across all sites- First Aid trained and maintain first aid supplies- Assist in cleaning of collection and building during periods of closure- Ensure documents such as COSSH, risk assessments and inventories are kept up to date- Give guided tours and talks

This role includes taking calls and dealing with queries from the retail network regarding new car sales, product queries, and shipping and delivery of vehicles.

This role involved taking calls from the retail network and helping to organise car hire to support retail customers.

- Promoting the benefits of National Trust membership to visitors, accessing and considering their individual requirements and needs- Maintenance of site and car park ticket machines- Assisting visitors by providing information and answering questions- Working in the gift shop- Attended a networking event for Visit Harrogate initiative

- Ensuring I have knowledge of the house and family history, with ongoing research to extend my knowledge- To convey my knowledge to the public- To ensure the security of the House and the safety of its content- Greet guests as they enter the house- Advise guests on Harewood membership

Master'S Degree, Art Gallery And Museum Studies, Merit

Bachelor'S Degree, History, 2:1