Roseanne Sampson Email & Phone Number

Ontario, Canada

Simcoe, Ontario, Canada

London, Ontario, Canada

Burlington, Ontario

YG-1 means cultivating good will.This translates into providing high quality cutting tools at a reasonable price. This goal is achieved due to the competitive sprit of our company, which is led by our President and CEO Mr.Hokeun Song.We export to 53 countries and have manufacturing partners in the United States, Ireland, South Korea and China.We serve the volume Drills, Taps, End Mills, Spade Drills and Rotary Tooling and are setting the pace and are known as the fastest growing company in this industry. High worker productivity has allowed us to have strong growth over the last 22 years, and our economies of scale allow us competitive advantages. Only the highest quality materials and machinery are used in the manufacturing of our products.

Oakville, Ontario

Analyzed and corrected errors due to deficit of stock or missing data, created reports for management showing preventable verses unpreventable errors.Created processes and training documentation to simplify procedures, ensuring each end user knows what to do, and how to do it, reduced process errors by 20%.Worked with customers to resolve issues and assisted callers with questions regarding their product shipments, achieved exceptional levels of customer service.Produced bills of lading, invoices and other shipping documents; coordinated deliveries and transportation of goods ensuring orders were delivered in a timely manner.Recorded movement of items, by monitoring orders, deliveries and shipments in advance to keep the operations flowing smoothly. Partnered daily between Materials Mgmt., Finance, Quality and Plant Floor to ensure smooth communication.Audited health and safety functions in the company and recommended changes which resulted in 0 accidents and improved safety.

Oakville, Ontario

Liaised with customers’ auditors and ensured the execution of corrective action and compliance with customers’ specifications.Organized and managed quality assurance functions in close co-operation with the customers and with the Company’s Management team.Established standard of service for customers or clients, defining quality procedures in conjunction with supervising technical staff.Identified relevant quality-related training needs and delivered training by setting up and maintaining controls and documentation procedures.

Oakville, Ontario

Followed departmental policies, procedures, and objectives, applied continuous quality improvement; safety, environmental, and/or infection control standard. Prepared bills of lading; checked items to be shipped against work orders to ascertain that quantities, destination, and routing were correct.Created shipments for postal or commercial conveyance; packed items to ensure safe delivery.Received and unloaded incoming materials and compared information on packing slips with purchase orders to verify accuracy of shipments. Operated dolly, pallet jack, and/or forklift in loading and unloading supplies and equipment; operated shrink-wrap machine. Participated in routine and special inventories by examining, inspecting and recording information pertaining to inventory line items.

Burlington, Ontario

Created group and individual quotations to generate new business for Sales Agents.Guided Sales Brokers in training of all products to provide clients with a variety of options.Provided high quality customer service that met customer expectations. Improved access to information by organizing and maintaining up to date record keeping systems.Prepared and published computer Sales spreadsheets as directed by management.Updated and maintained customer/broker contact files.Demonstrated proficiency skills in Word, Excel, PowerPoint and MS Outlook.