Roseann Hawk Email & Phone Number

Accountable for providing strategic leadership and oversight of all revenue cycle operations at RevCor, LLC, a company established by Health Associates, Inc., and the former owner of Healthcare Revenue Group, LLC. This executive role focuses on optimizing financial performance through effective management of billing, collections, and revenue processes, ensuring compliance and maximizing revenue opportunities. • Responsible to lead and inspire a team of revenue cycle professionals to drive operational excellence and foster a culture of continuous improvement. • Monitor and analyze revenue cycle performance metrics, identifying trends and areas for improvement. • Establish financial targets and performance benchmarks to enhance revenue generation and operational efficiency.• Oversee all aspects of the revenue cycle and implement best practices for revenue cycle operations to ensure accuracy, compliance, and timely collections.• Key liaison with external stakeholders, including payers, auditors, and regulatory bodies.• Leverage eClinicalWorks technology and data analytics to enhance revenue cycle processes and reporting capabilities.

Overland Park, Kansas, United States

Revenue Cycle Management• Oversee all phases of the revenue cycle, including patient registration, billing, accounts receivable, and collections.• Implement and monitor processes to enhance efficiency and accuracy throughout the revenue cycle for clients using eClinicalWorks software. Financial Analysis• Analyze financial reports and key performance indicators to track revenue cycle performance and identify trends.• Recommend and implement process improvements based on data analysis.Client Collaboration• Work closely with physicians, administrative staff, and other stakeholders to resolve billing issues and enhance patient communication.• Act as a liaison between clinical and administrative teams to ensure alignment on revenue cycle practices.Compliance and Regulatory Management• Stay informed about changes in healthcare regulations and billing practices to ensure compliance.• Implement policies and procedures that meet regulatory requirements and industry standards.Training and Development• Provide eClinicalWorks training and support to staff on revenue cycle processes, workflow, and best practices. • Mentor team members to foster professional growth and improve operational performance.Patient Account Management• Oversee patient accounts to ensure timely collections and follow up on outstanding balances.• Develop strategies to improve patient payment processes and reduce days in accounts receivable.

Kansas City, Missouri, United States

• Led revenue cycle operations to streamline billing and collections processes, enhancing overall efficiency.• Managed accounts receivable to maximize revenue generation while minimizing payment delays.• Conducted detailed reviews of billing claims, ensuring accuracy and compliance with industry regulations.• Collaborated with healthcare providers to resolve billing discrepancies, fostering better communication and patient satisfaction.• Implemented best practices for coding and billing, significantly improving operational efficiency.• Analyzed financial reports to identify trends, recommending actionable process improvements to optimize financial performance.

Peculiar, Missouri, United States

• Collaborated effectively with patients and staff to foster a compassionate and efficient environment.• Conducted patient triage to assess needs and prioritize care.• Managed check-in and check-out processes to ensure a smooth patient flow.• Handled coding and billing tasks to ensure accurate and timely claims processing.• Verified insurance coverage and facilitated precertification for procedures.• Scheduled appointments and tests, optimizing the use of resources and minimizing wait times.• Maintained accurate patient demographics to support seamless operations.• Prepared daily charts

Pleasant Hill, Missouri, United States

• Organized and trained staff across all company operations to boost productivity and efficiency.• Managed payroll processes to ensure timely and accurate employee compensation.• Oversaw accounts payable and receivable, maintaining healthy cash flow and financial accuracy.• Prepared and submitted union reports to ensure compliance with labor regulations.• Coordinated invoicing and payment processes to streamline financial transactions.• Facilitated locates and permits coordination to support operational needs.• Executed daily office tasks to maintain smooth operational flow and support team objectives.

Overland Park, Kansas, United States

• Provided comprehensive administrative support to ensure smooth office operations.• Managed surgery scheduling to optimize the use of operating rooms and resources.• Oversaw medical records management, ensuring compliance with privacy regulations and easy access for staff.• Facilitated patient admissions to enhance the onboarding process for new patients.• Conducted insurance verification to confirm coverage and streamline billing processes.• Led EMR training and staff development initiatives to improve system proficiency and efficiency.• Ordered and maintained office supplies to ensure uninterrupted operations.• Monitored deficient and delinquent charts from the OR to ensure timely completion and compliance.