Rosebeth Miguel Email & Phone Number

Valenzuela, Ncr, Ph

• Develop detailed project plans.• Coordinate internal resources and third-party vendors.• Ensure resource availability and allocation.• Manage changes in project scope, schedule, and costs.• Measure project performance and report to management.• Perform risk management to minimize project risks.• Establish and maintain relationships with stakeholders.• Create and maintain comprehensive project documentation.

• Collaborate with cross-functional teams to ensure seamless project execution.• Supervise the project procurement process.• Schedule stakeholder meetings and generate reports.• Coordinate the allocation of project resources (personnel, equipment, etc.) to meet project milestones.• Assign tasks to team members and clarify expectations regarding deliverables.• Meet with project clients to assess their needs, define project requirements, and establish acceptance criteria.• Act as a liaison between the project team and clients throughout the project life cycle.• Monitor project progress, team performance, and adherence to timelines.• Provide regular updates to project stakeholders.

• Receive and review provisioning orders from various sources (sales teams, clients, etc.).• Validate order details, including service type, quantity, and customer information.• Collaborate with cross-functional teams to ensure smooth order processing.• Coordinate the activation of services (e.g., internet, voice lines) based on customer requirements.• Work closely with provisioning teams to configure network elements.• Troubleshoot any activation-related issues promptly.• Compare provisioning details to billing information to ensure accuracy.• Monitor progress and track orders throughout the provisioning lifecycle.• Address discrepancies or delays proactively.• Maintain accurate records of provisioning activities.• Generate regular reports on order status, delivery timelines, and performance metrics.• Communicate updates to relevant stakeholders.

• Oversee the provisioning process for internet services.• Ensure timely and accurate activation of data lines.• Collaborate with internal teams to test and validate services.• Interface with customers and internal Sales/Delivery partners.• Assess customer solutions and operating models.• Collaborate closely with the team to develop requirements documents and process maps.

Mandaluyong, National Capital Region, Philippines

• Conduct thorough testing of data and voice lines to verify functionality, performance, and quality.• Collaborate with network engineers and technicians to identify and resolve any issues during testing.• Ensure compliance with industry standards and company protocols.• Coordinate the activation process for new data and voice lines.• Work closely with provisioning teams to configure network elements and ensure seamless service activation.• Troubleshoot activation-related issues promptly.• Assist customer support teams in diagnosing and resolving connectivity or service-related problems.• Provide technical expertise to address customer inquiries related to data and voice services.