Rose Birk Email & Phone Number

Illinois

Director, HR Program Management – Global HR Shared Services 2014-presentManagement of various global HR Programs while directly managing the project work efforts of 2 project managers assigned to global HR projects. • Lead program manager for the development, configuration and implementation of the new Global Policy Management System, PolicyHub.  Developed system configuration design, notification rules with 14 language translations, and system rules and access roles. Directed UAT (user acceptance testing) for global HR and Legal teams and oversee initial system training. Created report templates. Directed the launch for the first global policy deployment and acknowledgement cycle to 35 countries that included 605 policies and related support documents. This required the creation of 173 separate policy publications in the system. Concurrent with the PolicyHub global implementation, managed the annual country-specific acknowledgement cycles for US and Canada (91 US policies, 29 Canadian policies.)  Assumed the management of ADP UK country-specific policy acknowledgement and distribution, eliminating the need for a separate stand-alone PolicyHub system (31 policies)• HR program management and project support for Corporate Legal projects, including EEO responses and requests for information and other sensitive data and information needs.• Oversee 2 direct report PMs with global and US projects including annual associate survey, global associate recognition program, milestone service awards program, annual EEO / AAP and VETS reporting, and new global recruiting system implementation • Established standardized procedures for US and Canada annual policy acknowledgement program. • Project managed key compliance ethics course (2014 to 2017) from training development to course deployment in 14 languages. Managed the compliance process for 2015-16 with extensive global reporting and follow-up. Achieved ~ 100% global compliance.

Responsibility for executing global project implementation of ADP GlobalView HR & Payroll (an SAP system) to the 37 countries (internal system upgrade project.) Assigned countries: Canada, Czech Republic, Germany, Austria, Spain, Portugal, Poland, Switzerland, Italy, Philippines, Mexico, and Argentina. Extensive international travel.• Participated in pre-project readiness phase to determine and mitigate risk; conducted extensive data validation. • Developed global standard processes and facilitated the change management to meet new global templates. Made recommendations to management regarding workflow and system enhancements.• Collaborated with local country HR management team to document country processes. Performed process gap assessment versus new standard and coordinated the adoption of best practices. Provided input as Subject Matter Expert.• Developed comprehensive training material (English versions) for HR, Manager and Associate User guides for assigned countries that included HR Standard Operating Procedures (SOPs) and Job Aids, Manager and Associate Reference Instructional Guides and FAQs.• Ensured country HR and Payroll system users readiness for transition to the new system prior to go-live, with group training sessions and one-on-one coaching sessions.

Management of ATS (Applicant tracking system), “VirtualEdge” for US, Canada and UK. Developed standardization to ensure consistency across business units to achieve optimal performance. Monitored system and process performance for compliance with legal requirements and corporate expectations. Managed the daily job responsibilities of a Staffing Systems Analyst. Responsible for ATS client/vendor relationship, confirming deliver of appropriate service levels and partnering to improve process, service offering and maintenance.• Project Management of system upgrades and enhancements, confirming specifications and timelines were met, user acceptance testing and deliverables completed. Implemented 6 releases, and ensure training provided to Talent Acquisition, Hiring Managers and HR Business Partners.• Developed best practices with global partners on processes to enhance overall global recruiting effectiveness, process improvement and consistency.

Responsible for leading a recruiting team of up to 6 recruiter and the strategic recruitment efforts in ADP Dealer Services Division and near-shore locations: El Paso, TX, Augusta, GA and Jackson, MS. Managed recruiting strategies for large-scale hiring projects. Collaborated with division executives, hiring management and HR Business Partners on creative staffing initiatives. Developed key reporting metrics. Designed training materials and conducted webinars for hiring managers, HRBPs and recruiters on ATS systems: VirtualEdge, Taleo and BrassRing. • Member of implementation and system design project teams on 2 ATS implementations: Taleo and VirtualEdge. Subject Matter Expert (SME), providing staffing expertise, support, and systems • Stepped in as Interim Director of Staffing Solutions. Liaison with ATS vendor Taleo for system issues. Facilitated problem-solving meetings and a system upgrade during this 6 month period.

Dealer Services Division (Now Cdk Global)

Responsible for national recruitment of professional, management and executive level positions in marketing, finance, IT, consulting, field service, human resource and legal departments. Managed recruiting team, and mentored other department recruiters.

Recruited human resources and finance professionals for retained search and contract positions. Negotiated contractor’s rates and provided employee relations support for contractors. Key team lead on various HR consulting projects, including client exit interview survey project, individual outplacement services, and job search workshop. Created and evaluated employee climate surveys. Organized the first Open House Career Fair, and represented the firm at career fairs.

Developed formal Human Resource function and company policy structure, recruitment, employee relations, job and compensation evaluation, performance management, employee handbook, benefit plan analysis and evaluation of training needs. Responsible for office management and coordinated company move.

Bachelor Of Science, Management, Magna Cum Laude

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