At Rose Digital Services, I offer content writing and management service, which includes creating captivating website copy, engaging landing pages, and impactful ads. I also provide social media management, where I handle regular content scheduling, follower interaction, and marketing to optimize your online presence. As the sole operator of Rose Digital Services, I'm dedicated to meeting your business's digital marketing needs with personalized and strategic solutions.

Providing customer service support to B2B transactions thru phone calls, emails, and chat support. We diagnose and resolve problems utilizing department tools, resources, business judgment, and expertise, resulting in increased customer confidence with the company's products. We assist our clients with their billing concerns, disputes, product inquiry, shipping concerns and we even provide technical support for our billing website.

Receives inbound calls in a contact centre environment. Provides high quality service to achieve customer satisfaction and first call resolution where applicable. Listens to customer and establishes needs to offer relevant products. Takes ownership and initiative to complete necessary research and customer follow up or direct customer to appropriate department for resolution. Responsible for achieving individual targets and or sales goals whilst maintaining quality and compliance.

Make outbound calls to contact and notify clients of delinquent accounts by telephone to solicit payment. Provides assistance for any customer inquiry regarding their accounts. Assessed customer situation and find options how to help them update and managed their accounts. Make financial decision to protect or collect revenues and adjust customer accounts. Negotiate repayment terms that works both for customer and the company