Rose Vazquez Email & Phone Number

Greater Boston Area

*Responsible for managing the complete lifecycle of moderately-to-highly complex projects, including approval, planning, execution, and closeout to ensure planned results are achieved on time.*Develop timelines and ensure progress to plan as well as track critical project achievements.*Collaborate with vendors and cross-functional teams to establish and achieve goals.*Act as single point of contact for project status and maintain frequent communications with key stakeholders.*Address problems through risk management and contingency planning and present solutions and options to executive management.*Exercise independent judgement and project prioritization.*Manage project status through email, Salesforce and other work systems utilized.

Massachusetts

• Overall Project Management – part of dedicated Project Management team responsible for installation of Member Network Services at 475-600 stores per year• Order Management – order and track all TPV broadband services based on $/Mbps cost model• Implementation - project manage all broadband implementation activity at each store with the TPV’s & franchisees; project manage all of Verizon managed equipment• Records management – manage IP address allocation and tracking for all new stores; update customer’s CMDB with all information required by corporate headquarters.*ITIL v3 Foundation certified

Bellingham, Ma

Account management – manage and coordinate high speed and router installations for new Dunkin stores country-wideTracking - track multiple high speed orders including completion of cable constructions via AS400; scheduling of network routers based on store readinessInventory management – track with follow ups and recover return of routers needed for supporting existing Dunkin' stores via Microsoft ExcelInterface & Follow Up – contact with various high speed vendors, construction managers and franchisees for coordination of network services via vendor portal services, heavy email (Microsoft Outlook) correspondence, and phone communicationsDatabase Management – maintain accurate information in accounts to ensure AS 400 database integrityCustomer Service - provide customer support for incoming calls for owners regarding existing high speed servicePortal Ordering & Management - create and manage high speed orders on high speed vendor portals; create support tickets as needed for resolution

Ba, Art Studio

Activities and Societies: Rho Rhose Sweetheart of Sigma Phi Rho Frat, Inc. Residential Advisor - Tobey Hall

Applied Science, Architectural Technology

Activities and Societies: Residential Advisor | Russell Hall President | Rho Rhose Sweetheart Auxiliary of Sigma Phi Rho Fraternity, Inc.