Rose Chojecki Email & Phone Number

United States

United States

As part of the client's Product Management Team, I provided support to drive strategic business needs, solutions and priorities with the Development Team utilizing agile methodologies to manage critical components of projects and quarterly roadmap deliverables.

Greater Chicago Area

Nine years supporting Back Office Financial and CRM applications for a provider of inflight Wi-Fi connectivity and entertainment services to the airline industry. Lead Analyst and Payment Processing SME: Maintain vendor relationship with payment processors encompassing both IT and business needs. Primary point of contact within company to resolve payment.

Itasca, IL

Provides Business Support to the users of the Back Office Systems and is the technical liaison between the Gogo Finance, Care, Product Pricing/Promotions, Architecture and the Billing/Payment vendor(s) and in house IT systems. The Systems Analyst provides critical billing system operational experience, strategy and process leadership to the end users and.

Business Analyst/Project Manager Assistant Integral part of a global project team providing support to clients that utilized OpenBill® Express(OBE), a web hosted electronic bill payment and presentment(EBPP) service offering. Responsible for communicating client requests and system issues to the technical staff and project manager. Gathered client.

Lombard

Worked as a SalesLogix 5.2. System Administrator providing second/third level application support for 850 sales, customer service, and marketing users of an environmental services, oil re-refining and cleaning solution company. Created and maintained user accounts, managed application and campaign data. Monitored sync servers/jobs, SQL server, updated SQL.

Supported Wholesale Trading Clients and Back Office Users using various trading applications and interfaces. Interaced with traders, support staff, developers, network support, DBAs, system admins, and third party software vendors to respond to support questions and resolve application issues. Served as the Root Cause Analysis(RCA) Coordinator for.

• Key team member supporting customized mainframe vendor products - Integral HR/Payroll and GEAC Millennium Accounts Payable/General Ledger Applications for a steel company. SME for Accounts Payable application.
• Developed processes for transitioning technical team.
• Eliminated redundant and obsolete batch processes resulting in improved batch performance of 25%.
• Implemented a new interface resulting in increased revenue and the team winning a Galaxy Service Award.
• Project lead and developer for major software upgrade of GEAC Accounts Payable and customized programs.As an application developer, I analyzed, created and revised programs for mainframe applications utilizing SDLC.
• Y2K rennovation of COBOL and PL/1 programs

Working in a dedicated testing role that was responsible for creation and execution of test cases/plans throughout Unit, Navigation, Integration Interface and System test phases. Experienced creating project-testing standards, test plans, test cases, tracking defects and scheduling regression testing. Provided test planning and execution for a large-scale.

Part of a team providing external product support/training to various customers and internal product support for customer service, account executives, and sales departments for Banking Applications. Trouble-shoot and handled questions for over 100 banks. Converted customers to Deposit Products. Conversion process included gathering requirements, analyzing.