Rose Clark phone numbers
Seasoned and resourceful VP of Operations with a proven track record in orchestrating organizational success across diverse industries. Over the past decade at 2ndWatch, Inc., I have navigated through dynamic challenges, propelling my career through five promotions with each step bringing increased responsibilities. Adept at strategic operations management, I have led initiatives in risk & compliance, revenue, business, and staffing operations, and merger / combination activities, aligning each of them with overarching business objectives.My expertise extends to project and program management, where I've successfully reduced time to market for Product and Professional Services departments. Through PMO oversight, I impacted client happiness and supported incentives for consultants and project managers to achieve significant account growth. Establishing and facilitating a Client Advisory Committee further underscored my commitment to enhancing client satisfaction and fostering long-term partnerships.Certified as a Scrum Master (CSM) and in ITIL service management, I bring a unique blend of operational proficiency, strategic vision, and a passion for leadership to the table. Known for my unwavering commitment to ethics, integrity, and character, I am poised to leverage my extensive skill set in a VP of Operations role. With diverse experience and a commitment to driving excellence, I am ready to add measurable value to a forward-thinking organization by aligning operational strategies with broader business goals.
Self-Directed
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Purposeful Professional PauseSelf-DirectedSpokane, Wa, Us
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Global Vice President Of OperationsOllion Oct 2023 - Dec 20232nd Watch was re-branded as Ollion, Inc. as of October 2023.✔Played a key role in organizational growth by identifying and addressing risks while ensuring adherence to compliance standards.✔Provided strategic guidance to teams, ensuring the execution of initiatives aligned seamlessly with the organization's mission.✔Strengthened cross-functional collaboration through the enhancement of operational workflows, contributing to overall organizational success. -
Vice President Of Global Operations2Nd Watch Jun 2023 - Oct 2023Seattle, Wa, Us✔Played a key role in organizational growth by identifying and addressing risks while ensuring adherence to compliance standards.✔Provided strategic guidance to teams, ensuring the execution of initiatives aligned seamlessly with the organization's mission.✔Strengthened cross-functional collaboration through the enhancement of operational workflows, contributing to overall organizational success.✔Played a key role in organizational growth by identifying and addressing risks while ensuring adherence to compliance standards. -
Vice President, Operations2Nd Watch May 2022 - Jun 2023Seattle, Wa, Us✔Spearheaded Business and Sales Operations, emphasizing CRM, to fortify the organization's stability and elevate customer relationship management.✔Teamed up with a highly skilled Director of the PMO to foster a client-first approach among project and program managers, elevating the emphasis on client satisfaction and growth.
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Director, Resource Operations2Nd Watch May 2021 - May 2022Seattle, Wa, Us✔Bolstered the staffing of the company's major revenue stream in 2021 by developing and implementing process and knowledge management, training, and governance strategies.✔Transformed professional services Co-Delivery, reducing time to market by 50% and enhancing precision in client-facing materials by creating formalized resource selection and submission process Standard Operating Procedures (SOPs).✔Achieved goals and delivered premier service to clients by engaging with various departments and vendors.
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Director Product Operations2Nd Watch Jan 2018 - May 2021Seattle, Wa, Us✔Attained a 30% decrease in time to market and elevated the precision of client-facing materials through the formalization of product reviews.✔Supported product development, streamlined release of new solutions, and enhanced operational competence by steering the implementation of process & knowledge management, encompassing training and governance.✔Pioneered the establishment and management of a Client Advisory Committee, fostering engagement with leaders from past, current, and potential clients through surveys and virtual meetings.
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Director - Managed Services2Nd Watch Jul 2014 - Jan 2018Seattle, Wa, Us✔Oversaw line of business and resource management for a group of 10-20, implementing processes and ensuring adherence to stated contract requirements, including the client onboarding process.✔Facilitated successful client contract reviews and compliance audits (SOC & CSP-specific) since 2015, demonstrating a commitment to upholding industry standards and ensuring the satisfaction of clients.
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Operations Program Manager2Nd Watch Jan 2014 - Jun 2014Seattle, Wa, Us✔Delivered high-quality service, resolved issues, and positioned the organization as a reliable partner by supporting Fortune 500 client relationships surrounding their cloud environment.✔Spearheaded issue resolution initiatives and implemented process improvements, ensuring service management met and exceeded client expectations.
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Chief Operations OfficerTrinitylabs, Llc 3D Printing R&D Jun 2012 - Jul 2013✔Produced and distributed 3D printers and parts on a worldwide scale by designing release management processes, while managing a global group of 10-20 people.✔Optimized product development processes by compiling and incorporating customer feedback, and addressing system, development, and design issues; website and web application content population, management, and troubleshooting.
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It Sr. Project ManagerColdwater Creek, Inc. Apr 2006 - Jun 2012Fort Lauderdale, Florida, Us✔Managed concept to completion infrastructure, telco, and equipment build-out and testing for over 200 New Store Openings across the United States. Key liaison for cross-functional teams.✔Managed small, localized projects to global company programs with an IT component including but not limited to the new store concept, Level 1 PCI compliance, all store MPLS conversion and OS upgrade, HR and Finance system upgrades, SAP support stacks and enhancement packs, and more. -
Ecommerce Project ManagerColdwater Creek, Inc. Aug 2001 - Apr 2006Fort Lauderdale, Florida, Us✔Supported the eCommerce department by managing all scheduling, request intake, cross-department and Executive approvals, and testing for all email marketing and website updates.✔Spearheaded processes and procedures focused on efficiencies, productivity, and reduced time to market.
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Team LeaderCedu Family Of Services Aug 1997 - Aug 2001✔Directed groups of teenagers’ daily activities while following a 30-month emotional growth curriculum at an accredited boarding school. ✔Managed communication between the teens and their parents and taught positive life skills for those deemed "at-risk".
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Childrens Ski Program DirectorSchweitzer Mountain, Llc Nov 1993 - Apr 1997✔Directed a team of 10 - 20 Ski Instructors day-to-day work assignments; Developed a teaching curriculum designed to foster fun and learning for children ages 3 - 12 with a team of Children's Instructors; Facilitated scheduling and curriculum development for annual programs. -
Ski InstructorSchweitzer Mountain, Llc Nov 1992 - Apr 1997PSIA Credits:Level III Alpine Ski InstructorLevel I Snowboard InstructorLevel I Nordic Ski Instructor
Rose Clark Skills
Frequently Asked Questions about Rose Clark
What company does Rose Clark work for?
Rose Clark works for Self-Directed
What is Rose Clark's role at the current company?
Rose Clark's current role is Purposeful Professional Pause.
What is Rose Clark's direct phone number?
Rose Clark's direct phone number is +120826*****
What skills is Rose Clark known for?
Rose Clark has skills like Program Management, It Management, Itil, Leadership, Management, Project Management, Vendor Management, E Commerce, Sdlc, It Service Management, Team Leadership, Agile Methodologies.
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