Rosemarie Hamm, Pmp Email & Phone Number

Ashburn, Virginia

Operational Excellence, Client Relations, Process Improvement, Policy Development: Serve as leader within the Security Solutions business unit, driving operational innovation, client service excellence, process improvements, and new capability delivery. Develop organizational/departmental policies and manage budgets.Operations Management and Executive Relationships: Directed operations for Census Bureau’s $110M Fingerprinting Program for 2020 decennial, for a nationwide service providing end-to-end fingerprinting and identity proofing. Partnered with executive C-suite leaders to manage acquisition, logistics, coordination, operations, standup, and reporting for 500 sites.New Business Development, Team Motivation, and Leadership: Advanced Census Bureau business development efforts, which included assisting contract team with procurements. Oversaw up to a dozen direct reports, managing staff assignments, professional development, assessment, and coaching.Program Management, Process Control, and Procurement: Stood up Program Management Office (PMO) for Transportation Security Administration (TSA) PreCheck expansion program. Managed schedule, scope, and reporting to ensure completion. Provided technical guidance, allocated resources, and monitored compliance. Defined standards/processes for communications, performance, quality, risk, and procurement.Cross-functional Collaborations and Policy Management: Liaised between client and 40 team members across multiple functions, including information technology (IT), operations, marketing, partnerships, security, training, and brand management. Managed/administered policies through experienced, diverse professionals. Sustained collaboration with peer managers, staff, and client stakeholders to drive success. Strategic Planning and Consulting: Proactively analyzed TSA PMO project status and provided strategic guidance for anticipated post-production landscape to meet customer/market expectations.

Ashburn, Virginia, United States

Communication, Interpersonal Skills, and Mentoring: Leveraged exceptional communication skills to facilitate classroom instruction for groups of 20–25 diverse students.

Mclean, Va

Customer Service Management, Program Coordination, and Business Analysis: Headed client support efforts, specializing in program management, organizational assessments, and strategy. Cross-team Collaboration: Fostered success-oriented, accountable environment while fielding simultaneous cross-team efforts in multiple roles. Business Development and Activity Coordination: Facilitated several successful pre-award business development efforts and performed post-award activities. Strategic Vision, Continuous Improvement, and Proposal Development: Conducted current state research assessment for IT client, subsequently recommending 20 improvements to achieve desired end state. Highlighted the value of improvements and gained buy-in from organization’s executive leaders. Data Management, Risk Management, and Financial Management: Planned Improper Payments Information Act (IPIA) review for client, leveraging data, risk, and financial management capabilities to recommend process improvements that enabled client to meet improper payments threshold.Team Leadership and Client Services: Chaired the PMO team for a 100-person engagement, providing anti-money laundering (AML) remediation services to client in the wealth management sector.

Mclean, Va

Strategic Consulting, Business Relationship Management, and Influence Others: Advised client/senior leaders on change management, systems development, business process improvement/reengineering (BPI/BPR), business acquisition, and projects. Leveraged client relationships to influence delivery, resolve issues, and secure $1M in revenue. Human Capital Management and Workflow Optimization: As task lead/deputy project manager for Federal Emergency Management Agency (FEMA) directorate, developed 16 staff and optimized workflow across more than a dozen workstreams.Change Management and Training & Development: Implemented change management. Researched, standardized, and streamlined processes to deliver training/onboarding program. Coached/mentored several dozen staff members.Project Management: Served as primary project contact, providing full-lifecycle grants support.Strategic Influence, Strategic Communications, and Team Management: Provided senior-level consulting to clients and led team to manage directorate-level Action Office. Liaised with agency to research/respond to 200 communication requests monthly, facilitating prioritization and task process for executive-level, congressional, and public affairs requests.Business Process Re-engineering and Process Excellence: Enhanced client reporting/tracking database, training program, and metrics dashboard. Elevated Contractor Performance Assessment Reporting System (CPARS) rating.Project Leadership, Problem Solving, and Operational Improvement: As concept of operations (CONOPS) development lead for Department of Treasury E-Gov project, developed program management to address challenges. Enabled governance structure; improved communications, strategy, and information management.Revenue & Profit Growth: Delivered support for business development efforts, facilitating wins totaling about $11.5M.

Ba, English

Mba