Rose Denton Email & Phone Number

Sacramento, California

Enterprise support experience including strong time management and organisational skills. Strong layer 1 installation/troubleshooting skills for Ethernet/Fiber/Telephony infrastructure. Client PC Desk Side Support - Supporting OS upgrades/patching - Software installation and troubleshooting - Hardware troubleshooting and upgrades for end of life equipment. Printer Support - level 0/1 troubleshooting & support - Hosting appropriate vendor for higher level repairs - Monitoring/maintain supplies inventory. Comfortable with low level config loads, troubleshooting, installation, & testing of networking equipment including but not limited to switches/access points/routers/firewalls. Maintaining inventory controls for multiple types of IT related equipment. Effective communication skills and be able to provide customer service through a central help desk to resolve and ensure resolution of problems. Works frequently with remote support teams taking direction from both local and remote teams.

Sacramento, California

Front End Cashier: Greet Customers, Conduct financial transactions – Money Handling – POS knowledge, Perform item inquiries – Knowledge of Product – Knowledge of proprietary software apps on handheld device, Deactivate Tagged Merchandise – Knowledge of Asset Protection devices and procedures, Listen to and attempt to resolve customers’ complaints and ensure that any escalated ones are informed to the right department, Assist Sales – restocking shelves – setting up displays. Courtesy Associate: Retrieving Shopping Carts From Parking Lot , Relieving Cashiers for breaks or emergencies, Organizing and Straightening Aisles, Assisting Customers in need.

Sacramento, California

Technology Sales Associate: Technology Sales – Knowledge of Laptops/Desktops/Printers/Scanners/Cameras/Speakers – Active Listening and Suggesting Options, PC Repair – Basic Hardware Installation or Troubleshooting – Basic Software Installation or Troubleshooting – Virus Removal – Reimaging Windows OS, Phone Repair – Knowledge of Phone Hardware and Tools, Print Services – knowledge of printers/print software – knowledge of editing software for documents/pictures, Cashiering – Money Handling – knowledge of POS – knowledge of products outside of technology section. Senior Technology Associate: Supervisor Position – Key Holder – Reports/audits – Product Ordering – Time Management/Scheduling, PC Repair, Technology Sales.

Sacramento, California

Front End Cashier: Greet Customers, Conduct financial transactions – Money Handling – POS knowledge, Perform item inquiries – Knowledge of Product - Knowledge of Asset Protection devices and procedures, Listen to and attempt to resolve customers’ complaints and ensure that any escalated ones are informed to the right department, Assist Sales – restocking shelves – setting up displays. Assist in Café – Food Preparation – Money Handling – Knowledge of POS – Janitorial Duties.Mobile Kiosk Sales Associate: Sales of Mobile Phones – Knowledge of Product – Knowledge of Contract Agreements – Money Handling – Knowledge of POS, Audits of Inventory - Knowledge of proprietary software apps on handheld device – Knowledge of Office Software ( Excel Spreadsheets) – Time Management Skills – Product Ordering, Key Holder, Assist in Jewelry Sales – Knowledge of Product – Setting Jewelry Displays – Assisting with testing of fragrance, Assist with Photo Center – Knowledge of Print Services – Knowledge of Editing Software for photos – Ability to troubleshoot printer and computer issues, Assist in Technology Sales – knowledge of Technology Products Sold (desktops/laptops/camera/speakers/TVs/radios/smart home systems.

Sacramento, California

Food and Drink Preparation – Knowledge of recipes and procedures, Cashier – Money Handling – Knowledge of POS , Customer Service - Listen to and attempt to resolve customers’ complaints and ensure that any escalated ones are informed to the right department, Time Management, Organizational Skills, Product Ordering and Receiving.

Carmichael, California

Greet Customers, Perform item inquiries – Knowledge of Product - Knowledge of Asset Protection devices and procedures, Listen to and attempt to resolve customers’ complaints and ensure that any escalated ones are informed to the right department – restocking shelves – setting up displays.