Rose Downing, Mba Email & Phone Number

Miami, FL, US

Conduct training classes for all newly hired employees requiring access to the registration application and mentor employees following the HIPAA, AHCA and Sarbanes-Oxley (SOX) guidelines for purposes of standardization, when needed. Serve as a Patient Access subject matter expertise and participates in all Patient Access related application implementations.

Baptist Hospital

Serve as a positive, enthusiastic, influential role model and Subject Matter Expert. Actively partner with clinical & operational leaders through regular field interactions to support patient experience improvement efforts.Provide proactive consultation, evaluation, and recommendations.Evaluate workflows, investigate, and provide solutions to.

Miami Beach Urgent Care & Diagnostic Imaging

Audit and monitor productivity and provide reports illustrating Point-of-Service Collections, Charge Reconciliation, Volume Tracking, registration accuracy for both the Urgent Care and Diagnostic Center. Support implementation of action plans and goals through passionate mentoring to increase employee engagement, collections, capture rates, and patient.

Miami Beach

Maintain front office needs and act as a bridge between the front desk and clinical area to maintain efficient patient flow, all while upholding patient’s positive experience at the highest level. Adherence and understanding of The Emergency Medical Treatment and Labor Act (EMTALA), The Joint Commission, HIPAA, TDI registration standards, and infection.

Miami

Top Performer Award & Top 9 Store (2015 – 2017)Associate of the Month Award (December 2014)

Coconut Grove

Orthopedic physical therapy internship, primarily addressing sports injuries, working closely with USA Olympic sailing team, triathletes, and other health care professionals including chiropractors, acupuncturists, and personal trainers to meet client’s needs in a comprehensive manner.Observe and participate in treatment of pre/post-surgical, sport injury.

Coral Gables

Provide full clerical and administrative support to office by enrolling guests in memberships and programs within the facility, booking of city park event spaces, organizing & filing, multi-line phone etiquette, cash drawer and deposits.Head coach for girl’s 9-12 traveling softball team. Responsible for safety and supervision of children ages 6-12 during.

Master Of Business Administration - Mba, Health Services Administration

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Master Chorale (Spring 2015)

Associate Of Arts (A.A.), Pre-Physical Therapy Studies

Activities and Societies: MDC Pride