Rose Figueroa Email & Phone Number

Miami Beach, Fl, Us

Miami Beach, Florida, United States

Accountable for the Miami (South, Center, North) and Florida Keys region, focusing on signing new accounts, upselling, and comprehensive account management. Developed and implemented creative sales strategies to increase sales across various sectors, including hotels, restaurants, private chefs, and other potential clients.Successfully introduced and conducted caviar tastings and caviar training sessions for clients, enhancing product knowledge and customer engagement. Consistently achieved sales targets and contributed to business growth by expanding the client base and maximizing existing account potential.

South Beach, Fl

Fully responsible for Rooms Revenue and Catering Revenue, acting as Director of Sales. Increased sales by 55% within three months through effective inbound and outbound sales strategies, surpassing forecasted targets. Exceeded sales targets for Q2, Q3, and Q4 of 2021. Secured targets for Q1 and Q2 of 2022 in November 2021.Utilized various marketing platforms and sales strategies to significantly boost Rooms and Catering Revenue, achieving 70% - 90% of the annual targets for 2022 and 2023. Concluded 2021 with $2.3 million in rooms revenue from groups and $1.5 million in catering revenue.

Miami Beach, Florida, United States

Managed all social, wedding, and corporate groups, overseeing the closing of contracts and ensuring successful execution. Developed and implemented various projects to create new sales strategies, leveraging web platforms for prospecting new clients. Achieved a 90% close rate on inbound and outbound sales by fostering strong relationships with Destination Management Companies (DMCs) and both national and international businesses. Built and maintained robust relationships with key stakeholders, driving business growth and enhancing client satisfaction.

Miami

Led a new division focused on rebranding the company to appeal to a more upscale clientele. Collaborated closely with the Marketing Director and the F&B Director to revamp the catering menu and execute targeted marketing campaigns.Successfully attracted and secured new clients, driving business growth and shifting the market perception to a more premium segment. Met and exceeded annual targets, achieving $987K in revenue by year-end. Demonstrated significant progress in the second year, with Q1 and Q2 revenues already reaching $680K. Enhanced the catering and wedding menus, leading to improved client satisfaction and increased bookings.

South Beach, Florida

Managed all aspects of social, wedding, and corporate groups, overseeing contract negotiations and ensuring successful event execution. Generated over $1.1 million in rooms and catering revenue within an 8-month period, significantly exceeding sales goals. Secured new corporate and catering clients, driving business growth, and enhancing the hotel's market presence. Implemented innovative sales strategies and leveraged web platforms to prospect and acquire new clients for a 119-room hotel.

Miami

Proactively pursued and secured bookings for weddings, rehearsal dinners, corporate, & social events. Increased sales by over $500,000 in new catering business within the first four months and generated an additional $600,000 in rooms revenue. Developed and maintained strong relationships with brides and grooms, corporate clients, and social event organizers. Provided personalized service and unique, individualized menus to each customer.Coordinated and serviced all aspects of events, ensuring seamless execution and high client satisfaction. Implemented effective sales strategies to drive business growth, leveraging strong relationships with Destination Management Companies (DMCs), and national and international businesses. Managed all social, wedding, and corporate events from contract negotiation to execution, achieving a high close rate of over 90%.

Miami, Florida

Formulate marketing strategies creating local business leads by going door to door, referrals and networking, successfully increased sales by a 45% in a short time of 7 month. Closed an average of 80% of all leads and achieved between 110% and 120% of projected monthly sales goals during tenure, always by personally ensuring memorable experience and flawless execution. 2014 sales ended in $242,600 and 2015 YTD is $780,000 – through the year of 2015 I have created a date base of high profile companies, corporations, and Locals, and always in search of new sales strategies.

Miami/Fort Lauderdale Area

Successfully manage all F & B operations from the 6th floor; three meal restaurant, In Room Dining, and Sunrise Terrace (pool restaurant). In a short time of 2 months in a half I re-enforce the Hotel Vision, our overall satisfaction surveys have kept moving up from 60% to 85%. Responsible for changing side jobs; creating more structure, new SOPs by making them more productive and cutting labor. Training the staff in problem resolution, assisting them day-by-day in proving quality of service. I was responsible of ordering, and control of the monthly budget. I cut payroll in a 15% with out jeopardizing the quality of service, increased revenue up to a 20%, and I was responsible for the daily ordering.

Fort Lauderdale, Fl

Dedicated and results-driven F&B Manager with a proven track record of successfully managing the operations of multiple outlets within the hospitality industry. Skilled in motivating staff, ensuring exceptional guest experiences, and implementing strategies to increase revenue and streamline operations. Recognized for ability to coordinate VIP events, negotiate cost-saving deals, and drive sales growth.

Puerto Rico

Dynamic and customer-centric F&B Manager with a strong emphasis on enhancing overall guest satisfaction and driving revenue growth, particularly in Private Dining Room sales. Proven ability to manage front-of-house operations, implement strategic marketing initiatives, and foster loyalty among customers. Recognized for outstanding sales achievements and ability to generate creative marketing ideas.

Pshycology, Psychology

Education record