Rose Hansen, Cdmp Email & Phone Number

Cleveland, Oh, Us

United States

• Organizes and leads efforts on data governance, working with various teams on initiatives focusing on data quality, security, lineage, consistency, and education.• Acts as ambassador for Data Governance, advocating and educating others about the role and contributions.• Writes, refines, sets standards, and defines KPIs, raising visibility to the organization for data quality and classification metrics.• Reverse engineer complex legacy code and processes, to find and remediate data ingestion and transformation issues that impact data quality and consistency.• Architects, designs, and implements repositories for internal corporate information.• Works closely with various teams to implement data governance initiatives.

Tucson, Arizona, United States

• Analyzed problems, researched and developed solutions, updated production data and assigned tasks to individuals.• Work with clients on data load issues.• Participate in data governance issues. • Create reports in Power BI.• Used SQL Profiler for troubleshooting, monitoring, and optimization of SQL Server and SQL code.• Performed various data migration tasks for mission-critical databases.• Tune, analyze and optimize costly queries to reduce logical disk I/O for effective performance.• Monitoring of server performance by profiler during peak periods of server utilization.

Tucson, Arizona, United States

• Maintained high availability utilizing Failover Cluster and Always On Availability Groups. • Utilized SQL Server Agent to perform data loads and other scheduled jobs, created AWS RDS SQL Server using backup files.• Experienced in installing, configuring, administering and providing maintenance for multiple versions of MS SQL Server including 2017 and 2019.• Identified locking and blocking issues using extended events and SQL profiler tuning the production server to obtain performance improvement. • Implemented database mirroring/transactional replication as a part of high availability and disaster recovery. • Analyzed long-running slow queries and tuned the same to optimize application and system performance.

Tucson, Arizona, United States

• Designed and maintained databases, increased data storage capacity and troubleshot database functionality issues; reviewed database performance and user reports.• Wrote T-SQL script for Data Manipulation Language and Data Definition Language. • Created, edited and updated stored procedures to use newer techniques, optimized queries and stored procedures to ensure proficiency and debugged file load errors by reviewing job history.

Tucson, Arizona, United States

• Designed and developed test plans to test new and existing software, debugged and defined corrective actions using the application and testing suite.• Reported bugs to the development team, reviewed system requirements and tracked quality assurance metrics.• Planned the process of testing, wrote test cases (test scripts), conducted functional testing and discussed fixes with developers, reviewed system requirements and tracked quality assurance metrics.

Tucson, Arizona, United States

• Followed business plans, developed pricing strategies, reduced costs, analyzed customer feedback, made improvement suggestions, supported engineering teams and collaborated with the marketing team.• Scrum Master for multiple teams, assisted project coordinators in project completion.• Created step-by-step documentation for user guides, supporting the development of new products while offering suggestions for improving the development of existing products.• Managed the launch of new products conducting market research and analyzing industry trends.

Tucson, Arizona, United States

• Served as the primary contact for clients developing and maintaining a professional positive client relationship.• Provide operational support for clients while meeting deadlines and compliance requirements. • Maintained compliance with policies and procedures offering excellent customer service and displaying extensive product knowledge promoting the vision of the company.

Tucson, Arizona, United States

• Provided telephone support and customer service to end users and resolved queries over the telephone.• Reset passwords and assisted customers with logging into applications.• Resolved customer complaints and concerns with strong verbal and negotiation skills, displayed courtesy and strong interpersonal skills with all customer interactions.• Maintained composure and patience in the face of difficult customers.

Oro Valley, Arizona, United States

• Maintained required documentation for the purchase/sale of a home, developed content for sales presentations and other materials, displayed homes that are for sale to prospective buyers.• Appraised property values, advised clients on market conditions, prices, mortgages, legal and related matters. • Promoted sales of properties through advertisements, open houses and participation in multiple listing services.

Tucson, Arizona, United States

Trained and coached employees in order to complete projects within a determined deadline and work within company budget constraints.Coordinated schedule between customers and vendors to complete projects.Utilized Xactimate program to write proposals for repair work estimates, create and maintain project documentation, plans and reports.Responsible for achieving goals and meeting employes standards, handle administrative tasks for the project manager and team members to keep the project running smoothly.

Master Of Theological Studies, Discipleship Ministries

Bachelor Of Science - Bs, Information Technology

Education record