Rose K. Joyce Email & Phone Number

Plymouth Meeting, Pennsylvania, United States

Fort Washington, Pa

Responsible for managing ~75 speakers/year and supporting ~40 programs/year, including live and web-based events; Led and oversaw the development and launch of ~3 mobile events/year in the AttendeeHub CrowdCompass App; Utilized technical skills in Microsoft PowerPoint, HTML, and video/audio editing for project management-related tasks; demonstrated knowledge of audio visual equipment, serving as AV operator and/or PowerPoint technician for events throughout the year; Contributed to interdepartmental training and organizational process improvement; Supported social medial efforts, drafting ~150 tweets/year and gaining ~300 new followers annually for departmental Twitter account.

Fort Washington, Pa

Managed ~60 speakers/year and supported ~25 programs/year, including video shoots, in-person meetings, webcasts and webinars, and regional congresses and conferences; Worked with a variety of technical programs and audiovisual equipment, including Microsoft Office, Adobe, Camtasia Video Editor, Cvent Registration System, Cisco WebEx, BARCO Presentation Switcher, DSAN Speaker Timer and Cue Light, and Reply® Plus ARS Polling; Contributed to the development of a social media strategy for departmental Twitter account, drafted 200+ tweets, and created feed photos to promote the organization, live and web-based programs, and continuing medical education activities; Formalized a slide review process across multiple departments and created templates, SOP documents, and technical support materials for internal staff.

Newtown, Pa

Supported client services and project lifecycle management for 5+ accounts; Contributed to development of tactical plans designed for target audiences and informed by client business objectives; Oversaw development and implementation of project timelines with internal teams, external agency partners; Maintained communication with Key Opinion Leaders throughout planning process to ensure successful program execution

Newtown, Pa

Newtown, Pa

Assisted with the execution of 70+ live and Web-based meetings, including speaker programs and advisory boards; Facilitated the development of scientific and promotional deliverables for health care provider (HCP) audiences; Coordinated internal routing, filing, and organization of documents to ensure quality and version control

Designed a public relations plan for La Salle University’s Alcohol and Other Drug Education Center; Implemented tactics to improve La Salle University’s community relations with neighborhood residents; Coordinated communication between six groups members, one faculty supervisor, and two clients.

Converted documents from the University's Special Collections Archive into electronic data; Wrote summaries for biographies accessible through La Salle University's website; Facilitated inventory checks for Special Collections posters, books, CD's, DVD's, and VHS tapes.

Maintained frequent written and verbal communication with Community Development staff members. Collaborated with fellow staff members to plan, organize, and host events for residents. Enforced University policies on campus.

Navigated content management system to maintain photo carousels, text, and contact databases on PSF website; Managed online wiki for PSF organizational partners; Volunteered 13+ hours/week

Observed training sessions designed to address unique communication challenges in clinical healthcare settings; Shadowed residents during hospital rounds to observe teaching methods and communication behaviors; Identified the psychological benefits of conscientious communication in patient-centered clinical care.

Arranged at least six appointments each week with previous and potential customers; Delivered product presentations efficiently within thirty to sixty minutes; Demonstrated knowledge of company’s product to increase revenue and customer satisfaction.