-Recruiting & Selection: Led a comprehensive recruitment operation for a 450-employee workforce, utilizing an ATS system for tracking, sourcing, screening, and scheduling. Managed the recruitment of Independent Contractors and Locum Tenens staff, while fostering strong relationships with external recruitment agencies. Actively collaborated with management to refine job descriptions, ensuring uniformity and compliance with regulatory standards.-Recruitment Expansion: Conducted extensive recruitment outreach initiatives, including job fairs and establishing connections with educational institutions across the wider Bay Area.-Training & Development: Developed and facilitated training regarding recruitment processes for management as well as comprehensive staff onboarding and orientation (in-person and virtual).-Supervisory: managed and mentored 1FTE Human Resources Coordinator

-Recruitment & Retention: Assist the HR Recruitment Manager with developing and implementing a recruitment strategy tailored to the unique needs of the agency, considering factors such as specialized qualifications. The first point of contact for new hires with full cycle recruitment including job offers, pre-employment screening, and onboarding. Spearheaded an employee engagement initiative in collaboration with managers to enhance the overall workplace experience for staff members.-Reporting: Develop and monitor recruitment metrics and reporting to assess the effectiveness of strategies, identify areas for improvement, and report on progress to agency leadership. Effectively monitored and audited HRIS and ATS Systems to ensure timely and accurate maintenance of staff and candidate information. Implemented a systematic approach to oversee and verify the currency of staff credentials.-Projects & Implementation: Assisted HR Recruitment Manager with implementing current ATS system, reference checking, background checking, and pre-hire assessments as well as responsible for monitoring all systems.

-Recruitment: extend verbal offers, manage pre-employment screening, monitor the candidate pipeline, attend job fairs, and represent us as a compelling employer. Tracked all employees to clearance for start date and facilitated onboardings including presentation, paperwork, and processing I-9 documentation.-Safety: oversee CARF (Commission on Accreditation of Rehabilitation Facilities) administration, lead our agency's emergency response team, and conduct essential drills to ensure the highest standards of care, safety, and preparedness are maintained.- Employee Life Cycle: responsible for assisting with attraction, recruitment, onboarding, retention, and separation. Processed all terminations, which included scheduling exit interviews, mailing exit packets, and conducting voluntary exit meetings to ensure a smooth transition during employee departures.

-Recruitment: assisted in tracking pre-employment, processing paperwork, and facilitating new-hire orientations.-Administration: Maintained and updated employee records to support accuracy and compliance. Provided administrative support to managers by scheduling meetings, arranging conference calls, and note-taking. Supported day-to-day operations of HR functions and duties. Responsible for invoicing and billing for the HR department- Event Planning: Assisted with organizing employee events such as teambuilding activities, holiday parties, and award ceremonies.

Administrative Assistant Duties - Restocking supplies - Maintaining a clean space - Ordering lunches - Charge of Monitoring Key's for Cabinets/Ordering Keys - Scheduling conference rooms - Ordering Costco/Aramark - Creating Business Cards - Tracking Outgoing and Incoming Packages - Updating Information Slides on a Weekly Basis Human Resources Department - On Boarding Process Including - Making Sure Desk is Ready - Leading New Hire Orientation - Creating New Hire Packets - Office Tour - Scheduling Interviews - Contacting Candidate - Working with Interview Panel on Dates and Times for Interview - Providing Lunches - Make sure Interview Runs SmoothlyEvent Planning - Assisted with Events - Halloween Party - Various Happy Hours - Charity Event for San Mateo Children's Fund Digital Work - Adobe Illustrator for Organizational Chart - Creating Posters for Upcoming Events - Photographer for the Events w/ Sony A5100 - Creating Slides, Uploading, and Editing Pictures to Display on Slides

ResponsibilitesCustomer Service:-Managed a high-volume workload within a deadline-driven environment- Handles 40+ Accounts- Builds Rapor with Clients - Managing Upset Customers- Scheduling Pickup and Delivery Appts w/ Freight- Monitoring Tracking of FreightAccounting:- Worked on Account Payable and Account Receivable- Billed and disputed costs with Carrier Parties- Extended Credit Limit and Buffer Limits- Met Accounting Deadlines

• Ensured guest satisfaction by understanding customer needs and providing thorough/attentive serviceo Received numerous mentions on Top Employees Board for sales achievemento Was sought out by repeat customers to provide assistance• Assisted over 20 customers on a typical day - proven ability to multi-task• Performed semi-annual assessment of store’s inventory• Successfully passed Nordstrom employee training program; received highly positive feedback in the process

Completed 7-12 outbound claim calls per week • Managed marketing mail correspondence projects • Research insurance companies via the internet • Filed case files (alpha and numerical)