Roseline Oduor Email and Phone Number

Client Engagement and Relationship Management:Fostered strong client connections, identified and addressed training needs, managed inquiries, and ensured high customer satisfaction, contributing to business growth.Strategic Market Analysis and Lead Generation: Conducted market research to identify new opportunities, prepared competitive quotations, developed lead generation strategies, and optimized product offerings.Social Media and Event Coordination:Created and implemented social media campaigns to enhance brand awareness, organized ISO training sessions and workshops, and provided administrative support for seamless execution.Skill Development and Proficiency in Tools:Continuously improved business development, networking, problem-solving, and decision-making skills, utilizing MS Office and data analysis tools to support business functions and deliver actionable insights.

Successfully promoted ISO products, assessed quotations, and managed inquiries to drive business growth while collaborating with clients for training needs and managing social media.Provided administrative support, ensured timely documentation, and supported ISO training preparation, developing essential business and technical skills.Acquired valuable skills in business development, networking, problem-solving, and decision-making, complemented by proficiency in MS Office, data analysis, communication, and rapport building.Demonstrated continuous professional growth and effectiveness through diverse role experiences and skill development.

Conducted data collection, entry, and analysis for families affected by COVID-19, presenting findings to stakeholders.Participated in community sensitization about COVID-19 through the partnership between SHOFCO and Riruta Health Centre, demonstrating strong communication and interpersonal skills.Developed proficiency in data entry, presentation, time management, problem-solving, research, and critical thinking through hands-on experience in community outreach and data analysis initiatives.

Installed, configured, and managed hardware and software systems, providing user support for troubleshooting and problem-solving.Conducted network installations (wired and wireless) and monitored network performance, ensuring system stability and reliability.Managed hardware and software inventory, performed data backups, configured IP phones, and administered active directory services, gaining expertise in system and network administration.