Rosella Baquera Email & Phone Number

Leads team to providing exceptional client service. I am focused and committed to developing my cast and leaders through effective development plans. I ensure the Sephora culture is living to drive sales, maximize profitability and achievement of company objectives. I strive to ensure my team & I live the Values everyday which creates a culture that sets.

Responsible for driving results in a high volume location through analysis of business performance and creating action plans to optimize results. I ensured all company guidelines and policies & procedures are being adhered to at all times. I improved operational audit scores year over year. Ensured customer service was a priority at all times through.

Cielo Vista Mall, El Paso, Texas

Identified as a core member for NSO in which I trained, coached and mentored a staff of 100 to ensure a seamless opening of the new store. Earned endorsement from store leadership and market leader for a support leader role throughout the holiday season and beyond. Created an executed schedules utilizing Kronos. Initiated an executed the Develop Me days.

El Paso, Texas Area

Managed retail store operations and accountable for financial achievements. Consistently achieved outstanding customer service survey scores. Achieved operational excellence by maximizing inventory, controlling loss prevention in order to reduce shrink. Implemented company initiatives to increase sales and profits. I ensured I created an exceptional.