Roselle Interrante Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Review technical and security requirements for third party and in house applications.Security related projects include secure messaging and NAC client certification for deployment on all managed endpoints in the enterprise.Tested and certified Windows security patches prior to roll out.Repackaged and certified applications on managed enterprise desktops.

Provided IT consultancy services for multiple small to medium sized businesses in the Greater Boston area.Provided remediation and recovery for various malware infections on client laptops/desktopsand provisioned client e-mail domains on Google’s Postini service for spam/malware filtering.Supported multiple laptop encryption technologies including.

On site contractor responsible for all IT related products and services. Duties included performing daily/weekly backups and rotating storage media. Create user and e-mail accounts for new associates. Manage and maintain inventory of corporate laptops and create/modify OS images for new desktop/laptop deployments.

Proactively investigated and re-mediated various OS and application vulnerabilities under Windows, Linux, and Mac OS platforms.Monitored IDS and IPS systems daily and engaged network teams to remediate, isolate or remove known compromised systems from the environment.Part of the project team that implemented full disk encryption on all Partners corporate.

Support for all Partners VPN/Dial-in client access and technical issues including training of internal IS staff, documentation and testing.Performed NT administration as part of the MGH Network Services Site team for Partners in house IS staff, medical departments, and end user community.Worked with the PHS Client Infrastructure team to perform QA testing.

Primary technical support for FESCo division of Fidelity Investments. Provided support to application end users in a LAN/WAN environment. Hybrid networks consisted of Microsoft Windows NT 3.51 and 4.0, Novell Netware 4.1, Windows 3.1, Windows 95 and UNIX platforms.Facilitated user requests for software installations, printer and hardware issues, password.

Provided technical phone support for Garber Travel employees. Assisted with the administration of multiple LAN’s, as well as troubleshooting user and system problems.Analyzed and resolved problems involving PC’s and peripherals; Novell Netware3.x; office software (i.e. Windows 3.1, WordPerfect, QuattroPro, MSWorks, Foxpro, Procomm Plus); and e-mail (Novell.