Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Jo Mary Rose Madarang is listed as Service Delivery and Project Management Professional based in Las Piñas, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Jo Mary Rose Madarang.
Jo Mary Rose Madarang previously worked as Service Delivery Manager at Opentext and Data Services Manager at Alorica Inc. - This Page Is Retiring On 6/15/16.
I have 13 years of work experience providing customer service, within a corporate and remote/freelance setting. I specialize in providing excellent Customer Service. I have experienced being a front liner as well as working in the backend. I have done Inbound and Outbound call support, e-mail/SMS / chat support and Virtual Assistant role. Experienced in upselling, collections, retentions, technical support, project management. With my extensive experience I can be an asset to the company.I have the skill to influence others to do their best, help others in being proactive with learning more about the job and eventually take on more tasks and responsibilities, thus increasing their productivity.I’m a team player and I help not just within my department but other departments too because I want the company to be successful. Create process documents and implement process improvements.
A career timeline built from the work history available for this profile.
Makati, National Capital Region, Philippines
Reviews client contract and ensure that the service delivery provided are within the agreement.Provide client order quotation and invoicing based on the contract signed by the client.Improve overall customer experience for production and service delivery activities.Ensure SLA’s are achieved and client expectations are met (or exceeded) by the team.Point of.
Mandaluyong, National Capital Region, Philippines
Responsible and 100% accountable for proactively coordinating and managing complex order lifecycle support for clients and service commitments necessary to exceed client expectations by providing a single point of contact from receipt of order through successful deliver; provide complex aftermarket ordering and service support; receive order requests from.
Makati, National Capital Region, Philippines
Provided troubleshooting steps over the phone to resolve application and connectivity issues reported by the customer.Bridged gap between company and consumers and ensured to make both ends meet without compromising the best interest of the company.Answers concerns regarding billing and other charges on the bill. Gave credits to qualified.
Makati, National Capital Region, Philippines
Provided troubleshooting steps over the phone to resolve application andconnectivity issues reported by the customer.Bridged gap between company and consumers and ensured to make bothends meet without compromising the best interest of the company.Answers concerns regarding billing and other charges on the bill. Gavecredits to qualified customers.Provided.
Quick answers generated from the profile data available on this page.
Jo Mary Rose Madarang is listed as Service Delivery and Project Management Professional.
Jo Mary Rose Madarang is based in Las Piñas, National Capital Region, Philippines.
Jo Mary Rose Madarang has worked for Opentext, Alorica Inc. - This Page Is Retiring On 6/15/16, Convergys Call Centre, and Convergys.
You can use AeroLeads to view verified contact signals for Jo Mary Rose Madarang, including work email, phone, and LinkedIn data when available.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Jo Mary Rose Madarang you were looking for.
