Customer Support
Current
Apr 2020 - Present
AeroLeads people directory · profile
Rose Marianne Balonglong Email & Phone Number
Customer Support
at
LiveRecover
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Who is Rose Marianne Balonglong? Overview
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Quick answer
Rose Marianne Balonglong is listed as Customer Support at LiveRecover, based in Philippines. AeroLeads shows a matched LinkedIn profile for Rose Marianne Balonglong.
Rose Marianne Balonglong previously worked as Chat Support Agent at Chatsmith Online Services and Operations Supervisor at Chatsmith Online Services. Rose Marianne Balonglong holds Bachelor Of Science In Business Administration, Management from University Of The Cordilleras.
Company email context
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Profile bio
About Rose Marianne Balonglong
I’m a results-driven professional with a background in customer service, team leadership, and quality assurance. Starting as a live chat support agent, I quickly earned recognition for the highest conversion rates and transitioned into team leadership and QA management roles.I’ve led client onboarding, created training materials, and optimized processes to meet customer satisfaction goals, all without formal training. My passion for learning and improving drives me to deliver effective, efficient results in every role I take on.
Current workplace
Rose Marianne Balonglong's current company
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6 roles
Rose Marianne Balonglong work experience
A career timeline built from the work history available for this profile.
Chat Support Agent
Chatsmith Online Services
Provide customer service through chat.Generation of leads through chat.Participated with different admin tasks such as scheduling, creating training materials and monitor employee attendance.Data scraping to seek for possible clients.
Oct 2013 - Nov 2019
Operations Supervisor
Chatsmith Online Services
Update all teams regarding recent changes from different accounts.Client communication.Generation of reports as per client's request including billings.Strategizing and planning for onboarding clients.Creation of manuals for training.Monitor standing of team members in line with attendance and account performance.RCA and coaching.Creation of team member's individual performance reports.
Oct 2013 - Nov 2019
Quality Assurance Manager
Chatsmith Online Services
Monitor and make sure that set quality among all client accounts are being met.Endorsement of agents that needs retraining and coaching.
Oct 2013 - Nov 2019
Email Responder
Mar 2012 - Sep 2013
Office Assistant
Philippine Chamber Of Commerce- Baguio
Maintained and organized numerous office filesConstantly update board members regarding meetingsContact clients regarding incoming eventsPurchase of office supplies
Mar 2009 - Aug 2009
1 education record
Rose Marianne Balonglong education
FAQ
Frequently asked questions about Rose Marianne Balonglong
Quick answers generated from the profile data available on this page.
What company does Rose Marianne Balonglong work for?
Rose Marianne Balonglong works for LiveRecover.
What is Rose Marianne Balonglong's role at LiveRecover?
Rose Marianne Balonglong is listed as Customer Support at LiveRecover.
Where is Rose Marianne Balonglong based?
Rose Marianne Balonglong is based in Philippines while working with LiveRecover.
What companies has Rose Marianne Balonglong worked for?
Rose Marianne Balonglong has worked for Liverecover, Chatsmith Online Services, New Media Services Pty Ltd, and Philippine Chamber Of Commerce- Baguio.
How can I contact Rose Marianne Balonglong?
You can use AeroLeads to view verified contact signals for Rose Marianne Balonglong at LiveRecover, including work email, phone, and LinkedIn data when available.
What schools did Rose Marianne Balonglong attend?
Rose Marianne Balonglong holds Bachelor Of Science In Business Administration, Management from University Of The Cordilleras.
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