My Mission is to open the doors and extended network of concerned citizens that want to help raise awareness of the foster care dilemma in Essex County and of the services CASA offers to abused and neglected children through the Family Court System. Getting you to Become a Friend of CASA allows you to support the organization’s work if you aren’t able to volunteer as an Advocate for a child by offering us your unique talents and expertise on projects we need help with. We are looking for people who can work with us in ways that are of interest to them and that will aid the growth of the Essex County CASA program. CASA needs friends to host information events about child abuse and neglect, help plan and staff fund-raising events, assist with Public Relations efforts, provide introductions to their employers (or spouse’s employer) that may be open to a CASA presentation or willing to make a donation, and friends that will network within the community. Interested in becoming a friend reach out to me directly contact Carol Costello at 973-648-2814 or via email at ccostello@casaessex.org

The mission of the Jersey Explorer Children’s Museum (JECM) is to provide educational enrichment to the thousands of children who visit the museum to provide academic. Vocational opportunities to the at-risk young adults who build & staff the museum background: 20yrs ago the Urban Education Project began its partnership with New Jersey Youth Corps, together began construction of what would become New Jersey’s first museum built by kids for kids. Since 1992 JECM has been a pioneer in the areas of exhibit design & youth development. We are among the first non-profit children’s museums in the country to include immersion exhibits in our design. The first children’s museum to be built by young people. JECM is dedicated to addressing the need to improve the educational opportunities that are offered to all children, particularly the children of our inner city communities & the need to address the academic, job training, and personal development needs of thousands of often forgotten young people who drop out of high school each year. We have one of the most ambitious outreach programs in the county & we have a desperate need to expand. JECM is one of the most unique service programs in the United States & by expanding our workshops, classrooms & studios we will assist our Youth Corps students in continuing their work & expanding their learning opportunities. We have plans for an array of new exhibits that provide exciting & unique learning opportunities to the at-risk young people who built our museum & to our young visitors. The 80s and 90s reflected the growth and acceptance of the children’s museum movement as an important part of the cultural & educational fabric our national community. That movement has been sweeping the country & New Jersey has been well behind the rest of the nation. We believe that the creation of a first rate, full sized museum, dedicated to the children of New Jersey is long overdue. We believe that the Jersey Explorer should be that museum

Seasoned professional with extensive background in billing, reconcilement, credit-management and customer service. More than 20 years experience in establishing systems to track bill payments and generate uncollected revenues. Proficient in analyzing billing and service issues prevalent to customer’s account. Experience in resolving customer billing issues through cross business unit coordination, billing or credit issues. Customer focused with proven track record of documenting records and verification of dispatching technicians to resolve customer outages. Proven detailed oriented, accurate efficient. Work independently, able to work as team player and promote employee motivation.

Accomplishments.•Assisted in project management to design team that would lead efforts to compress the migration schedule to compensate for the 10-month delay to reduce any possible SLA charges and avoid SLA increases that could range between $1,000 to $5,000 per day. Due to these efforts the lottery contract increased from a $13 million annual billing to over $26 million.• Lead management team in developing tracking system to control absences and FMLA challenges that were affecting result indices within the department. •Recognized by Manager for supervising associates, with lowest number of grievances over the past two years.

Accomplishments: Stayed within budget, brought projects in on time, or ahead of schedule. Coordinated measurements for training programs and material development. Assess current industry trends in formal, technical training for management as well as non-management. Worked closely with external vendors and internal support staffs to develop new methods and procedures for training. Implemented cost-effective methods and procedures for training, by arranging on-site training, teleconferencing and the utilization of Lotus Notes to receive additional training points. Ensured the training of Central Office Technicians and Team Leaders in engineering system databases (WFA/C and WFA/DO), and other software applications, such as Excel, Word and Lotus Notes. Reduced employee training cost, by scrutinizing training history of each employee, assessing individual needs and eliminating duplication.

Instrumental in conversion of company software applications, while developing software solutions. Successfully installed new software program and trained staff (management/non-management) in computer proficiency. Mechanized data to increase efficiency proficiency in coordinating and maintaining vacation schedules for 132 employees. Recognized for leadership, reliability and skills and promoted to management.