Rosemary Malcolm Email and Phone Number
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- Valid
Rosemary Malcolm personal email
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Skills, experience and personal attributes Admin and computer competencies I have a proficient knowledge of Access, Excel, Word, Outlook and PowerPoint. In my various roles I have used several different computer reservations systems such as Sabre, World span and Amadeus.Ability to manage multiple tasks and teamworkIn my various roles I have always been required to work towards numerous and deadlines through careful planning and delegation. I have been successful in fulfilling all processes and reporting deadlines. Taking a team approach and working well with different departments, was vital in completing work and getting the best result possible.Problem Solving and attention to detail Attention to detail has always been an essential performance criteria in all of my roles. I pride myself on delivering accurate reports and information in whatever tasks that are asked of me. Effective communication and product understanding are especially important when working on complex projects or with different companies when reputations and large budgets are at stake.I am a hard working person who is keen to learn new skills. I am honest and I am able to contribute in team activities. I am also able to work independently and a quick learner. I am a good listener, computer literate, flexible and organized.
Derlin Construction Limited
View- Website:
- derlin.co.uk
- Employees:
- 2
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Office ManagerDerlin Construction Limited Jan 2021 - PresentActon, England, United KingdomAdministration, use of Sage Accounts, Xero, Sage Payroll, Petty Cash, Invoicing, credit control, office management. -
Senior Travel ConsultantColletts Travel Nov 2015 - Oct 2020Hendon-Organising tailor made packages worldwide-Strong administration skills and attention to detail-Building and maintaining a good client relationship and database-Marketing and attracting new business-Organising business travel -
Admin & Sales Consultant - Cultural ToursKirker Holidays Nov 2014 - Oct 2015Waterloo• Working closely with Directors and Cultural Tours & Music Holidays team to ensure the smooth running of every aspect of tours including:o Helping with the successful sale and selling all Cultural Tours & Music Holidays products including booking flights, cruises, upselling, excursions and tickets.o Supporting the Sales Team at all timeso Assisting with tour programme planning and implementingo Reviewing existing itineraries and ideas for new itinerarieso Assisting with preparation of brochure copyo Liaising with Marketing department including Event planning Sales literature including websiteo Ensuring that all admin is dealt with meticulouslyo Accompanying tours from time to time, and identifying potential tour leaderso Budgeting and liaising with Finance departmento Working closely with all members of the Cultural Tours & Music Holidays admin team to ensure service delivery and profitability are maximisedo Assisting with operational matters, including liaising with tour leaders and suppliers -
Senior Operations ExecutiveCaribtours Apr 2008 - Nov 2014Putney• Administration, sending invoices, writing letters, writing and sending itineraries.• Checking final documents before dispatch. • Issuing final documents, post booking processes, booking hotels, transfers, checking bookings and meeting tight deadlines.• Customer Service and special requests. • General operational problems in resort.• Credit controller, chasing payments from clients and agents.• Training new members of staff• Dealing with VIP clientele with large budget holiday bookings• Confirming bookings and checking the costing of invoices are all correct.• Supporting the sales team with customer services issues, booking processes and confirming bookings within a short turn around.• Getting late bookings confirmed and documents sent efficiently.• Use of Amadeus for checking flights -
Operations ExecutiveCox & Kings Travel Limited Nov 2005 - Feb 2008Millbank• Sending out final documentation; including ticketing using the Worldspan Computer Reservation System, hotel and flight allocations.• Ensuring all ground handlers is aware of services before tours go ahead and confirming itineraries along with any amendments. • Making sure airlines are advised final names of tours by their deadline, and dealing with all telephone enquiries and customer service issues pre and post-holiday.• Ensuring correct tour texts are right on tour itineraries• Training new members of staff• Organize allocation seats• Checking queues and ticketing deadlines• Understanding of fare rules, fare basis, IT fares and ticketing
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Sales Support AssistantCox & Kings Travel Limited Jun 2005 - Nov 2005MillbankSending out invoices and confirmation letters, organizing visas around the world including, Middle East, Far East, India, Africa and Eastern Europe. Loading on bookings onto the internal booking system, and also loading on visa details of all passengers. Chasing passports not received by clients, and sending out complimentary travel bags. Ordering and organizing stationary, files and hot beverages for the office.
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Customer Service AssistantVirgin Megastores Nov 2002 - Nov 2005Sloane SquareDeal with customers, complaints, knowledge of music, film and computer entertainment, place orders, deal with telephone and customer enquiries. Organize new releases, and cashier.
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Visa ConsultantUnited Travel And Visa Services Ltd May 2004 - Jun 2005Edgeware RoadOrganizing customer's visas to several countries including Saudi Arabia, Lebanon, and Libya. Going to the embassies, handing in applications, and collecting visas and meetingclients. Filing, invoices. Little knowledge of Sabre CRS. Dealing with flight tickets and telephone enquiries.
Rosemary Malcolm Skills
Rosemary Malcolm Education Details
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University Of The Arts London Institute2:1 -
Sion Manning -
St Charles Sixth Form College
Frequently Asked Questions about Rosemary Malcolm
What company does Rosemary Malcolm work for?
Rosemary Malcolm works for Derlin Construction Limited
What is Rosemary Malcolm's role at the current company?
Rosemary Malcolm's current role is Office Manager at DERLIN CONSTRUCTION LIMITED.
What is Rosemary Malcolm's email address?
Rosemary Malcolm's email address is ro****@****rts.gov
What is Rosemary Malcolm's direct phone number?
Rosemary Malcolm's direct phone number is +120250*****
What schools did Rosemary Malcolm attend?
Rosemary Malcolm attended University Of The Arts London Institute, Sion Manning, St Charles Sixth Form College.
What skills is Rosemary Malcolm known for?
Rosemary Malcolm has skills like Tourism, Leisure Travel, Hotels, Hotel Booking, Leisure, Online Travel, Amadeus, Customer Service, Tour Operators, Airlines, Galileo, Sabre.
Who are Rosemary Malcolm's colleagues?
Rosemary Malcolm's colleagues are Michael (Mick) Mccormack.
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