Rosemary Ogunbiyi Email & Phone Number

Ilorin South, Kwara State, Nigeria

AlMab Fats and Muscles Procurement Ventures is a company that deals in children's educational gears, toys, furnitures, pre-owned books and learning resources. I serve as her client's relationship person and administrative officer. This roles made me the first contact of the organization to a client. I assist with sourcing for products for both the.

Smart Phone Campus

Ridding the generations to come of knowledge decadence.

Nigeria

Ilorin

Nigeria

• I ensured smooth running of operational activities in the call center.
• Made sure all work tools and workstations are ready for staff for optimum productivity
• Motivated my team to achieve high standards and KPI targets.
• Deal with and resolved problems/issues which may arise in the team or in the call center.
• Worked with other units to ensure issues related to customers and staff is duly and timely resolved.
• Mentoring and training team members when the need arise.

Lagos

Nigeria

• Provided telephone, online and face-to-face customer service/support within high-volume call centers (handling an average of 95 calls/internet inquiries daily).
• Utilized courteous and professional communications with clients and subordinates
• Continuously met or exceeded company mandated quota’s
• Brainstormed with team to identify strategies for improved efficiency

Master Of Science (Ms), Petroleum Geology

Geology