Rosemary Smith Email & Phone Number

Toronto, Ontario, Canada

Opened 2 additional stores in 2024. Responsible for sales and operations of 3 indoor and outdoor furniture stores. Focus is on business development with trade and providing best in class customer experience.

Toronto, Canada Area

Launched a +80,000 square foot high end furniture and home décor store in the Caledonia Design District in Toronto; including 4 stores in one, Maison Corbeil, Jardin De Ville, Ligne Roset and Must. Extensive business development with interior designers, influencers and end consumers to establish the new brand as the destination for furniture and décor in the highly competitive Toronto market. Exceeded sales and service expectations within the first year of business.

Toronto, Canada

Led and developed high performing retail sales and service teams within the Miele Experience Centres across Canada, in addition to project management of Miele Unboxed sales events. Double and triple digit year over year sales increases were achieved through a dynamic and engaged retail team developing and sustaining strong customer relationships. Marketing, CRM and merchandising strategies were implemented to increase traffic, brand awareness and sales volumes.

Toronto Flagship Store

Senior Store Executive elevated standards and improved profitability of all sales operations including logistics, inventory, finance, administration and customer service departments in the flagship location of a full line department store.

Toronto, Canada Area

Senior Executive of Services and Operations, oversaw Flagship (Bloor) and Yorkdale luxury goods department stores. Managed finance, facilities, client services, alterations, logistics, inventory, visual merchandising, marketing, information technology, and sales floor for company owned & leased businesses (including salon, spa and food services). Exceeded profit expectations year over year. Direct Reports: 15; Indirect Reports: 100; Budget Responsibility: $18M.

Toronto, Canada Area

Store Executive at Toronto flagship luxury goods department store. Responsible for finance, property and facilities management, client services, alterations, logistics, inventory, marketing execution and information technology for company owned and leased businesses (including salon, spa and food services). Exceeded profit expectations year over year. Direct Reports: 4; Indirect Reports: 100; Budget Responsibility: $18M.

Toronto, Canada Area

Managed the accessory division at Toronto flagship store. Drove significant year over year sales increases and built relationships with customers and sales staff through careful attention to merchandise management and service standards.

Toronto, Canada Area

Managed international store development initiatives in North America by opening/re-aligning 40 stores. Increased capacity for improved business management through creation and national implementation of operational policies and procedures. Generated significant additional revenue by initiating and executing national warehouse sales to liquidate aged goods at minimal expense.

Diploma, Fashion Design

Certificate, Project Management