Shift Lead
CurrentMy primary role involves supporting store leadership by maintaining operations during my shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members. Specific responsibilities include prioritizing and delegating tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team, predicting the flow of business during a successful shift, building orders, suggestive selling, baking, and interacting with customers.