Rose Mcdermott Email & Phone Number

Bartlett, Il, Us

•Responsible for the data integrity of employee records and accuracy of employee data entered into ADP Enterprise.•Directly responsible for preparing all employee personnel records housed at the home office, completing all employee data changes which include, but are not limited to new hire entry, pay rate changes, retro payments, promotions, transfers and terminations. •Supports over 20 campus HR Departments to make modifications and corrections to an employee’s electronic personnel record. •Supports various departments and divisions by supplying employee data reports created from ReportSmith on a daily basis.•Successfully created an instance within RightNow Technologies and administered the benefits/payroll queue to track data to be used in a business case to determine needs for a technology platform.

DeVry Inc.-Oakbrook Terrace, Illinois•Responsible for employee benefits work related changes, and employee concerns.•Directly responsible for processing new hire benefits, various data entry projects, entering pay rate changes, imputing terminations, assisting employees with benefit and tuition concerns.The Pampered Chef-Addison, Illinois •Responsible for developing timely reports and spreadsheets for the Operations Department.•Direct responsibilities include data entry, completing reports, inspecting products, and organizing the Quality Assurance Lab.Heads and Threads International-Carol Stream, Illinois •Responsible for billing at Heads and Threads International.•Direct responsibilities included billing invoices, verifying locations of industrial fasteners, researching customer and sales representative inquiries, and balancing daily orders in excess of $185,000.

•Responsible for all activities related to apartment rentals to include, leasing, move-ins, and leasing renewals.•Specific responsibilities included generating and handling telephone and on-site traffic, leasing apartments, qualifying prospects, preparing lease documentation, participating in giving community tours, and completing all related documents and tasks to ensure timely move-ins.•Other responsibilities included providing high quality resident service and conveying resident service requests to the Service Manager and other service associates. Also assisted the Community Director in gathering and compiling current market and economic information.

•Responsible for providing resident tours, apartment leasing, answering phones, preparing lease paperwork, filing, faxing, and invoicing bills.•Other responsibilities included updating Capitol Improvement Expenditure Workbook for Edmonds Highlands, assisting in scheduling turns, updating Resident Profile Reports, and Market Studies.•At the regional office, responsibilities included answering phones, sending/receiving faxes, preparing for audits and overseeing office while Regional Manager was out of town.

•Responsible for assisting customers experiencing issues with their ATM/Visa Check cards, paying their bills via telephone in the Pay-by Phone/ATM Department.•Assisted customers with balance inquiries, questions regarding the transactions posted on the account, ordering checks, changing addresses, placing stop payments, transferring funds, wire transfer of funds, placing transaction disputes on unauthorized transactions.•Always ensured the customer’s needs were fulfilled prior ending the call.