Chief Innovation Officer
Current-Growth and Development of iResponze-Analysis & Strategy Coach-provide innovative Social Media services and improve online customer satisfaction scores for the Hospitality Industry and ultimately leading to increased revenue for their Hotels and Restaurants including:-reputation management: responding to social media inquiries, 3rd party comments on their behalf - from 130 channels in 45 languages-provide real-time alerts to the managers for service recovery-engage with guests and motivate them to become customers-Revenue Maximization tools in gauging against businesses competitors